Bellboy

Mandarin Oriental Hotel Group Limited; Doha; On-site; QAR 10,000 - 200,000; Full time

Job summary

A luxury hotel group in Doha is looking for a Bellboy to join their Front Office team. The ideal candidate will have 2 years of experience in a 5-star hotel environment and excellent interpersonal skills. Responsibilities include delivering luggage and serving as a hotel ambassador. The role offers competitive salary, transportation, housing, and relocation benefits.

Benefits

Learning & Development programs

MOstay accommodation benefits

Health and wellness programs

Retirement plans

Transportation and housing

Relocation and vacation tickets

Qualifications

• Minimum 2 years of experience in a 5-star hotel environment.
• At least 1 year of Door or Bell experience.
• Previous experience in the Middle East is an advantage.

Responsibilities

• Act as a hotel ambassador at all times.
• Deliver luggage to the guest room within 7 minutes.
• Answer department telephone within 4 rings using correct etiquette.

Skills

Excellent interpersonal skills

Job description

Overview

Bellboy - Mandarin Oriental, Doha is looking for a Bellboy to join our Front Office team.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

Responsibilities

As Bellboy, you will be responsible for the following duties:

• Act as a hotel “ambassador” at all times
• Deliver luggage to the guest room within 7 minutes
• Ability to exert physical effort in placing, removing and transporting guest luggage
• Deliver messages, packages and facsimiles within 7 minutes of receipt
• Deliver newspapers to all guest rooms
• Remove luggage from guest rooms upon check out
• Answer department telephone within 4 rings, using correct salutations and telephone etiquette

Requirements

As Bellboy, we expect from you:

• Minimum 2 year of experience working in a 5-star hotel environment
• A minimum of 1 year of Door or Bell experience
• Previous experience working in the Middle East Region is an advantage
• Excellent interpersonal skills

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• A competitive salary and benefits packages
• Transportation and Housing provided
• Relocation and Vacation Tickets

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