Banking Direct Sales Manager

ECCO Gulf Majorel Qatar; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading financial institution in Doha is seeking an experienced Direct Sales Manager to lead a team of Direct Sales Officers. The role focuses on achieving sales targets, managing team performance, and ensuring compliance with bank policies. Ideal candidates will possess a Bachelor’s degree and 3-5 years of banking direct sales experience, including supervisory experience. Excellent leadership and communication skills are essential for success in this position.

Qualifications

• Bachelor's degree required in a relevant field.
• 3-5 years of experience in banking direct sales required.
• 1-2 years in a supervisory/managerial role preferred.

Responsibilities

• Develop and implement direct sales strategies to achieve targets.
• Lead and motivate the direct sales team to drive growth.
• Ensure compliance with regulatory guidelines.

Skills

Leadership

Communication

Negotiation

Results-oriented

Pressure management

Education

Bachelor's degree in Business, Marketing, Finance, or a related field

Job description

Summary

The Direct Sales Manager is responsible for leading, managing, and developing a team of Direct Sales Officers to achieve sales targets for the bank’s retail products. The role focuses on driving performance, expanding market reach, and ensuring adherence to bank policies, compliance standards, and customer service quality.

Key Responsibilities

Sales Leadership & Strategy

• Develop and implement direct sales strategies to achieve monthly and annual targets.
• Lead and motivate the direct sales team to drive business growth and product penetration.
• Monitor individual and team performance, providing coaching and corrective action when needed.

Team Management

• Train, and supervise Direct Sales Officers.
• Conduct regular performance reviews and ensure continuous skill development.
• Schedule and coordinate field activities, campaigns, and customer visits.
• Identify new business opportunities and market segments.
• Build strong relationships with potential clients, corporate partners, and internal stakeholders.
• Recommend new initiatives to increase sales volume and improve customer acquisition.

Operational & Compliance Responsibilities

• Ensure all sales activities comply with regulatory guidelines and bank policies.
• Review and verify customer documentation prior to submission.
• Maintain accurate and updated reports on sales performance, pipelines, and forecasts.

Customer Experience

• Ensure high levels of customer satisfaction throughout the sales process.
• Address customer inquiries and resolve issues promptly and professionally.
• Ensure the sales team delivers a customer-centric approach in all interactions.

Qualification and Experience

• Bachelor’s degree in Business, Marketing, Finance, or a related field.
• Minimum 3–5 years of experience in banking direct sales, with at least 1–2 years in a supervisory/managerial role.
• Strong knowledge of retail banking products (credit cards, loans, accounts, payroll solutions, etc.).

Skills & Competencies

• Excellent leadership and team-management skills.
• Strong communication and negotiation abilities.
• Results-oriented with a proven sales track record.
• Ability to work under pressure and meet tight deadlines.