Automotive Team Leader

Saleh Al Hamad Al Mana Co.; Doha; On-site; QAR 45,000 - 60,000; Full time

Job summary

A leading automotive service company in Doha is seeking a Supervisor to oversee service technicians and support staff in a fast-paced workshop environment. The ideal candidate will have proven leadership skills, at least 5 years of experience in automotive services, and a degree in engineering. This position emphasizes quality standards, team performance, and customer satisfaction.

Qualifications

• Minimum 5–7 years of experience in an automotive service workshop.
• At least 2 years in a supervisory/leadership role.
• Customer-focused approach with problem-solving abilities.

Responsibilities

• Supervise and coordinate activities of service technicians.
• Monitor workflow and ensure timely job completion.
• Conduct regular inspections of serviced vehicles.

Skills

Strong technical knowledge of automotive systems

Proven leadership and team management skills

Strong communication and interpersonal skills

Ability to multitask

Education

Diploma or Bachelor's degree in Automotive Engineering / Mechanical Engineering

Tools

Service management systems

MS Office applications

Job description

Supervise and coordinate the activities of service technicians and support staff in the workshop.

Allocate repair and maintenance tasks based on skills, experience, and workload.

Monitor workflow to ensure timely completion of jobs with high-quality standards.

Conduct regular inspections to ensure vehicles are serviced and repaired according to manufacturer and company guidelines.

Provide technical support, guidance, and problem-solving assistance to technicians.

Ensure compliance with safety, health, and environmental regulations in the workshop.

Track team performance, productivity, and efficiency through KPIs and reporting.

Support the Service Manager in planning and implementing continuous improvement initiatives.

Train, mentor, and motivate team members to enhance skills and maintain high morale.

Assist in handling escalated customer complaints and provide technical explanations where required.

Ensure availability and proper use of tools, equipment, and diagnostic systems.

Collaborate with parts and front-office staff to ensure smooth workshop operations.

Skills

Diploma or Bachelor’s degree in Automotive Engineering / Mechanical Engineering or equivalent.

Minimum 5–7 years of experience in an automotive service workshop, with at least 2 years in a supervisory/leadership role.

Strong technical knowledge of automotive systems, diagnostics, and repair processes.

Proven leadership and team management skills.

Ability to multitask and work under pressure in a fast-paced environment.

Strong communication and interpersonal skills.

Customer-focused approach with problem-solving abilities.

Proficiency in service management systems and MS Office applications.