Associate SOC L1 Analyst
malomatia
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Job summary
malomatia is seeking a Cyber Security Analyst in Qatar to monitor security solutions, triage alerts, and enable swift incident responses while improving detector effectiveness. This role supports SOC operations and requires a degree in IT/CS/Cybersecurity with relevant certifications, plus the ability to work in a shift-based schedule.
You will document cases, notify customers of incidents, and assist with PIRs and reporting to drive security improvements across clients and internal teams.
Qualifications
- Relevant degree in Information Technology, Computer Science, Cybersecurity, or a related field.
- One or more relevant industry certifications.
- A strong desire to learn about different security technologies and understand how security operations function.
- Ability to work in a shift-based schedule.
Responsibilities
- Monitor and analyze cybersecurity alerts, events, and potential security incidents.
- Triage security alerts and create or update cases in the case management system to document alarms and threats.
- Ensure that all case information is complete, accurate, and up to date.
- Notify customers of security incidents and required mitigation activities, and support incident response throughout all phases of the incident management process by following SOC procedures.
- Follow up on notifications, requests for information, and remediation activities to ensure timely resolution.
- Escalate incidents to Senior Analysts for further analysis and guidance when required.
- Track and update cases and service requests based on new information and stakeholder feedback.
- Coordinate with internal and external stakeholders to build positive working relationships.
- Support Senior Analysts in Post-Incident Reviews (PIRs) and developing ad-hoc reports, dashboards, and metrics to improve SOC operational effectiveness.
- Identify opportunities to improve processes, procedures, and services to enhance operational efficiency and value for customers.
Skills
Education
Tools
Job description
The Cyber Security Analyst is responsible for monitoring cyber security solutions triaging alerts to enable swift responses to incidents and the improved effectiveness and efficiency of detectors. The successful candidate will have a good technical knowledge of cyber systems and an interest in becoming an expert in cyber security. They should possess a good knowledge of different technologies and maintain an awareness of latest threats within industry.
The Cyber Security Analyst is responsible for monitoring cyber security solutions triaging alerts to enable swift responses to incidents and the improved effectiveness and efficiency of detectors. The successful candidate will have a good technical knowledge of cyber systems and an interest in becoming an expert in cyber security. They should possess a good knowledge of different technologies and maintain an awareness of latest threats within industry.
- Monitor and analyze cybersecurity alerts, events, and potential security incidents.
- Triage security alerts and create or update cases in the case management system to accurately document triggered alarms and detected threats.
- Ensure that all case information is complete, accurate, and up to date.
- Notify customers of security incidents and required mitigation activities, and support incident response throughout all phases of the incident management process by following established SOC procedures.
- Follow up on notifications, requests for information, and remediation activities to ensure timely resolution.
- Escalate incidents to Senior Analysts for further analysis, investigation, and guidance when required.
- Track and update cases and service requests based on new information, investigation findings, and stakeholder feedback.
- Coordinate with internal and external stakeholders to build and maintain positive working relationships.
- Support Senior Analysts in preparing Post-Incident Reviews (PIRs) and developing ad-hoc reports, dashboards, and metrics to measure and improve SOC operational effectiveness.
- Identify opportunities to improve processes, procedures, and services to enhance operational efficiency and continuously add value for customers.
- Relevant degree in Information Technology, Computer Science, Cybersecurity, or a related field.
- One or more relevant industry certifications.
- A strong desire to learn about different security technologies and understand how security operations function.
- A passion for information security and a commitment to developing a career in this field.
- Reliability, accountability, and a strong work ethic.
- Well-developed logical and analytical thinking skills, with the ability to investigate and analyze security incidents.
- Ability to work in a shift-based schedule.
- Excellent written and verbal communication skills in English.
- Good understanding of TCP/IP network traffic and event log analysis.
- Good understanding of operating systems, network architecture, and common system design principles.
- Understanding of general cybersecurity threats, vulnerabilities, and exploits, along with appropriate mitigation techniques.
- Familiarity with and experience working within the region.
- Previous experience working for a Managed Security Services Provider (MSSP) or Managed Detection and Response (MDR) provider.
- Experience working in a continuous 24/7 operations environment.
- Familiarity and hands-on experience with multiple Security Information and Event Management (SIEM) and Endpoint Detection and Response (EDR) solutions.
- One or more relevant industry certifications, such as GSEC, CySA+, CSA, or equivalent.
malomatia is a leading Qatar-based IT services and solutions provider, bringing together top Qatari and international talent to deliver innovative, end-to-end technology solutions that empower clients to achieve their strategic goals.
Empowering Qatar’s businesses and governments to leap into the digital future with agile, knowledge-driven solutions.
To become Qatar’s trusted knowledge partner in digital transformation, disrupting industries, shaping the future, and building a world-class tech ecosystem.
Since 2008, malomatia has been driving Qatar’s digital transformation through innovative, ISO-certified IT solutions. With expertise across key public and private sectors, we empower the nation’s vision with advanced services in cloud, cybersecurity, AI, and contact center excellence, elevating the role of technology in shaping Qatar’s sustainable future.
Established in 2008, malomatia is a Qatari leader in IT services and digital transformation. We serve key sectors including Government, Healthcare, Education, Customs, and Transportation, delivering impactful solutions that support national development goals. Powered by a diverse team of skilled Qatari and international IT professionals, we deliver innovative, high-value digital solutions tailored to the unique needs of our clients.
Our mission is to inspire customers to thrive through digital excellence, and we envision becoming the trusted partner of choice in building a smarter society through technology and talent. We are driven by core values that define our culture and approach: ownership, integrity, empathy, teamwork, transparency, agility, excellence, trust, and innovation.
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