Assistant Manager - Front Office

Hyatt Regency; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading hotel in Qatar is seeking an experienced Assistant Manager – Front Office. The role involves overseeing Front Office operations, ensuring exceptional customer service, and enhancing guest experiences. The ideal candidate has international luxury hotel experience, strong interpersonal skills, and a drive for continuous learning. Competitive tax-free salary and career growth opportunities are offered.

Benefits

Competitive tax-free salary

Career growth opportunities

Discounted rooms at Hyatt worldwide

Qualifications

• International experience in luxury hotel brands.
• Desire to constantly learn and ambition to grow.

Responsibilities

• Assist the Front Office Manager to run Front Office operations.
• Deliver exceptional customer service.
• Improve guest experience functions.

Skills

Exceptional interpersonal skills

Ability to work under pressure

Excellent written and spoken English

Job description

Organization

Hyatt Regency Doha

Summary

About Hyatt Regency Oryx Doha. Welcome to Hyatt Regency! One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm‑fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through a stress‑free environment designed for productivity and peace of mind with the tools to stay connected and energized.

About the role

We are currently on the lookout for an experienced Assistant Manager – Front Office to join our team. We are looking for a bright, energetic leader who will be responsible for delivering the brand promise by assisting the Front Office Manager to run successfully the Front Office operations in the hotel, including: Front Desk, Guest Services, Concierge, Club Olympus and Regency Club. You will be playing a key role in delivering a seamless and memorable guest experience in the hotel, having strong accountability for major guest experience functions, with the focus on the exceptional customer service and the ability to improve the bottom line.

Qualifications

• Exceptional interpersonal skills showing care and the ability to connect and care for our guests
• International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments
• Desire to constantly learn and ambition to grow, setting an exceptional leadership example
• Ability to work under pressureExcellent written and spoken English

What we are offering

• Competitive tax free salary and benefits
• Opportunities for career growth within the global company
• Discounted rooms at Hyatt worldwide