Assistant Manager - Front Office

Hyatt Corporation; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A luxury hotel chain in Doha is seeking a dynamic Assistant Manager – Front Office. The role involves overseeing daily operations, supervising the team, and ensuring exceptional guest experiences. Candidates should have a degree in Hospitality Management and 2–3 years of experience in Front Office operations, with strong leadership and communication skills. An opportunity to join a prestigious team in a vibrant environment.

Qualifications

• Minimum 2–3 years of experience in Front Office operations.
• At least 1 year in a supervisory or assistant managerial role.
• Previous luxury hotel experience preferred.

Responsibilities

• Oversee daily operations of the Front Office.
• Supervise and support the front office team.
• Handle guest requests and feedback.
• Coordinate with other departments for guest service.
• Monitor room availability and financial transactions.
• Ensure compliance with hotel policies and standards.

Skills

Leadership

Organizational skills

Interpersonal skills

Excellent communication in English

Proficiency in Opera or similar PMS

Education

Bachelor’s degree in Hospitality Management

Job description

Close Inclusive Collection Job Postings Notification

"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."

Park Hyatt Doha is seeking a dynamic and passionate Assistant Manager – Front Office to join our dedicated team. If you are an enthusiastic professional with a strong commitment to delivering personalized luxury service, we would love to hear from you.

Responsibilities

• Oversee daily operations of the Front Office to ensure smooth and efficient service.
• Supervise, train, and support the front office team to deliver exceptional guest experiences.
• Handle guest requests, feedback, and complaints in a professional and timely manner.
• Coordinate with other departments to ensure seamless guest service.
• Monitor room availability, reservations, and financial transactions at the front desk.
• Ensure compliance with hotel policies, procedures, and brand standards.

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• Minimum 2–3 years of experience in Front Office operations, with at least 1 year in a supervisory/assistant managerial role.
• Previous luxury hotel experience preferred.
• Strong leadership, organizational, and interpersonal skills.
• Excellent communication in English (Arabic or other languages are an advantage).
• Proficiency in Opera or similar Property Management Systems.
• Ability to work under pressure and maintain a professional demeanor.

If you’re ready to take your career to new heights and be part of something truly special, we want to hear from you! Join us at Park Hyatt Doha – where luxury meets opportunity.

Apply today and start your journey with us!

Park Hyatt Doha is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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