Assistance Manager

Premium Solutions Consultancy; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading consultancy in Qatar is seeking a Female Assistant Manager for their Luxury Spa Division. The ideal candidate will have a Bachelor’s Degree in Business or Hospitality Management and three years of experience in a luxury establishment. Responsibilities include managing supplies, ensuring cleanliness, and delivering exceptional customer service. Strong financial acumen and communication skills are required. Bilingual English and Arabic is preferred.

Benefits

Attractive package

Qualifications

• Three years’ experience in a similar role in a luxury establishment.
• In-depth knowledge of spa therapy & fitness.
• Female only, preferably bilingual in English & Arabic.

Responsibilities

• Ensure all employees have proper supplies, equipment, and uniforms.
• Manage supplies and equipment inventories within budget.
• Maintain cleanliness of the spa and related areas and equipment.
• Interact with guests to obtain feedback on product quality and service levels.
• Handle guest problems and complaints.

Skills

Customer service

Financial acumen

Leadership

Communication

Education

Bachelor’s Degree in Business or Hospitality Management

Job description

One of the leading groups in Qatar is looking for “Female Assistant Manager” For their Luxury Spa Division.

Attractive Package .

Responsibilities:

• Ensures all employees have the proper supplies, equipment, and uniforms.
• Comprehends operating statements and payroll progress reports as needed to assist in the financial management of department.
• Manages supplies and equipment inventories within budget.
• Maintains cleanliness of spa and related areas and equipment.
• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.
• Ensures employees understand expectations and parameters.
• Ensuring and Delivering Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.
• Strives to improve service performance

Requirements:

• Bachelor’s Degree in Business or Hospitality Management
• Three years’ experience in a similar role in a luxury establishment
• In depth knowledge of spa therapy & fitness
• Strong financial acumen
• Excellent communication and leadership skills.
• Female Only.
• Prefer Bilingual English & Arabica .