Account Manager - Qatar

talabat; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading food delivery service in Qatar is seeking an experienced Account Manager to develop business through partner restaurants. This role requires strong relationship management skills and a background in B2B sales, with a minimum of 5 years of experience. Fluency in Arabic and English is essential. The ideal candidate will assist in optimizations and promotional activities to enhance restaurant engagement and sales performance.

Qualifications

• Fluency in both Arabic and English is a must.
• Minimum of 5+ years’ experience in B2B Sales / Account Management.
• Proficient Data Analysis, Excel & Reporting Skills.

Responsibilities

• Develop business through partner restaurants in person.
• Manage existing accounts and handle promotions.
• Build and maintain long-term relationships with clients.

Skills

Fluency in Arabic

Fluency in English

Data Analysis

Negotiation Skills

Stakeholder Management

Communication Skills

Education

Bachelor’s Degree in Business Administration

Tools

Excel

Job description

Job Description

We are looking for an Account Manager to join our team in Qatar and be part of our growth. You will be responsible for developing the business through partner restaurants in‑person and maintaining long‑term relationships through regular calls and emails. You will also manage existing accounts and handle menu photos, promotions, advertisement sales, renegotiation and transmission methods optimization as well as other special account management ad‑hoc projects as per standards set.

• Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.
• Maintain continuous business relationships with clients / restaurants via in‑person visits, regular phone calls and emails.
• Provide excellent service and support by regular calling in order to build strong relationships and resolve operational issues between clients / restaurants and companies.
• Make sure that the menus of the clients are up to date at all times.
• Optimize the restaurant content (MOA, delivery time).
• Commission rate renegotiation : Building new commercial relationships by renewing the existing contacts by renegotiating the offer.
• Advertisement sales : Acquiring and maintaining pictures from brand menus, branding Talabat stickers at restaurants, banners and newsletter.
• Generate food coupons, promotions and vouchers from existing restaurants.
• Convince clients / restaurants to the brand promotion of Talabat pictures.
• Transmission method optimization : Convincing client / restaurant to implement track order feature and changing the transmission method to WLA.
• Convince the restaurant to go for digitalization (Backlinks, Splash pages, White‑label, Facebook button).
• Encourage restaurants to subscribe to the online payment gateway.
• Coordinate with the restaurant, if the restaurant is live or active on the Talabat, checking and resolving the reason, such as shutdown or stopped delivery.
• Communicate with Management by providing regular CRM updates via , Contact reports, activity reports 30 days plan, and attending / contributing to Sales and Marketing team conference calls and updates.
• Maintain accurate records of all sales and prospecting activities including :
• Closed sales
• Follow‑up activities
• Sales expense report
• Increased sales report after placing promotions, vouchers and coupons
• Restaurant analysis sheet
• Account management report

Qualifications

Preferred candidates will have :

• Fluency in both languages Arabic and English is a must
• Bachelor’s Degree in Business Administration or any other related field
• Minimum of 5+ years’ experience in B2B Sales / Account Management
• Proficient Data Analysis, Excel & Reporting Skills
• Negotiation & Stakeholder Management Skills
• Ability to meet deadlines and be flexible in working
• Confident communication skills (Written and Verbal)