IT Operations Engineer - Cloud (all genders)

XIBIX Solutions GmbH; Porto; Teletrabalho; EUR 35 000 - 50 000; Tempo integral

Resumo da oferta

A leading IT solutions company in Porto is seeking a motivated individual for a role in IT operations and DevOps. You'll manage customer systems, collaborate with various teams, and ensure efficient performance monitoring. Ideal candidates have a degree in Computer Science, strong communication skills, and are proficient in English and Portuguese. This role offers comprehensive onboarding and opportunities for personal development in a flexible work environment.

Serviços

Comprehensive onboarding

Remote work option

Flexible working hours

Personal development opportunities

Free choice of hardware (Mac or Windows)

Qualificações

• Solid experience in IT infrastructure and knowledge in IT services.
• Initial cloud experience (AWS and Azure) is a plus.
• Very good English and Portuguese language skills (C1); German is a plus.

Responsabilidades

• Oversee the reliable operation of customer systems, improving and automating related environments.
• Act as an interface between the DevOps team and customers.
• Maintain and monitor IT system architectures and cloud platforms.

Conhecimentos

Communication skills

IT Infrastructure

Monitoring & Logging Systems

Project Management

Cloud Experience (AWS, Azure)

Results-oriented work style

Formação académica

Degree in Business Informatics or Computer Science

Vocational training in IT with relevant experience

Ferramentas

Dynatrace

Grafana

DataDog

Kibana

AWS CloudWatch

Descrição da oferta de emprego

Your profile

• A degree in Business Informatics, Computer Science, or a related field, alternatively a completed vocational training in the IT environment with relevant professional experience.
• Solid experience in IT infrastructure and initial knowledge in IT services and/or DevOps environments.
• Experience in developing and analyzing monitoring & logging systems (e.g., Dynatrace, Grafana, DataDog, Kibana, etc.).
• First project management experience, ideally in agile software development.
• Strong communication skills and a structured way of working.
• Efficient, results‑oriented work style combined with a strong service and customer orientation.
• Initial cloud experience (AWS and Azure) is a plus.
• Very good English and Portuguese language skills (C1); German is a plus but not required.
• We are also open to motivated and committed graduates who are eager to learn, grow, and take on responsibility in this area.

Why us?

• Comprehensive onboarding and individual mentoring.
• Remote work option.
• Work‑life balance and flexible working hours.
• Personal and professional development opportunities.
• Modern workplace and pleasant working atmosphere with close collaboration.
• Exciting and challenging customer projects as well as diverse tasks.
• Appreciative work environment with a positive error culture.
• Free choice of hardware between Mac and Windows.

Your Career

Your responsibilities

• Taking over the reliable operation of one of our customer systems, including the improvement and automation of related environments.
• Acting as an interface between the DevOps team, our customers, and 1st & 2nd level support providers.
• Maintaining, continuously improving, and monitoring the IT system architectures and cloud platforms of our customer, using tools such as Kibana, Grafana, or AWS CloudWatch.
• Participating in the 24/7 on‑call duty rotation.
• Creating runbooks for standardized troubleshooting.
• Building a holistic application management approach, including customer‑oriented IT support, performance monitoring, and root cause analysis.
• Managing and monitoring application requirements, conditions, and processes.