Housekeeping Operations Manager

Portugal Active; Viana do Castelo; Presencial; EUR 30 000 - 45 000; Tempo integral

Resumo da oferta

A hospitality service provider in Viana do Castelo is seeking a Housekeeping Operations Manager to lead and oversee outsourced cleaning teams. The role involves ensuring high cleanliness standards, developing training programs, and ensuring compliance with safety regulations. Ideal candidates will have significant experience in hospitality cleaning operations and strong leadership abilities. Join us to enhance guest satisfaction through exceptional housekeeping management.

Qualificações

• Proven experience in housekeeping or cleaning operations, preferably in a hotel or hospitality setting.
• Strong leadership and team management skills with experience managing outsourced teams.
• Knowledge of industry-standard cleaning protocols and safety regulations.
• Fluency in English; Spanish is a plus.

Responsabilidades

• Manage and supervise outsourced housekeeping teams across various locations.
• Develop and implement training programs for staff adherence to standards.
• Ensure compliance with health, safety, and hygiene regulations.
• Monitor inventory and manage supplies for operational efficiency.

Conhecimentos

Leadership skills

Team management

Problem-solving

Organizational skills

Communication skills

Descrição da oferta de emprego

We are seeking a dedicated and experienced Housekeeping Operations Manager to lead our outsourced cleaning teams across multiple locations, ensuring exceptional standards of cleanliness and guest satisfaction. In this role, you will oversee the daily operations of housekeeping staff, manage third‑party teams, and maintain up-to-date processes and manuals to ensure consistency and quality.

Key Responsibilities

• Manage and supervise outsourced housekeeping teams across various locations to maintain impeccable cleanliness standards.
• Develop and implement training programs to ensure staff adherence to hospitality best practices and company standards.
• Coordinate schedules, assign tasks, and monitor performance to meet operational goals.
• Ensure compliance with health, safety, and hygiene regulations across all sites.
• Collaborate with other departments to enhance guest experience and address feedback.
• Monitor inventory and manage supplies to optimize operational efficiency.
• Maintain and update operational processes and manuals to ensure consistency and quality across all locations.

Requirements

• Proven experience in housekeeping or cleaning operations, preferably in a hotel or hospitality setting.
• Strong leadership and team management skills with experience managing outsourced teams in multiple locations.
• Excellent organizational and problem‑solving abilities.
• Knowledge of industry‑standard cleaning protocols and safety regulations.
• Experience in developing and maintaining operational processes and manuals.
• Exceptional communication skills and a guest‑focused mindset.
• Fluency in English and Spanish is a plus.

Join our team to deliver outstanding hospitality experiences through exceptional housekeeping leadership! Apply now to make a difference.