German-Speaking Support Advisor Lisbon, Portugal

Cross Border Talents; Lisboa; Presencial; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A leading digital solutions provider is looking for a German Speaking Customer Support representative to join their team in Lisbon, Portugal. The role includes delivering exceptional customer service, guiding users through platform features, and managing inquiries. Ideal candidates will have native-level German and B2 English. Attractive salary, performance bonuses, and comprehensive training provided. Relocation support offered.

Serviços

Attractive base salary

Fixed monthly language bonus

Performance bonus

Daily meal allowance

Health insurance

Comprehensive paid training

Monthly transportation bonus

Relocation support (€2,500 gross)

Qualificações

• Native-level or C2 proficiency in German required.
• B2 level of English communication skills.
• Previous experience in customer service preferable but not essential.

Responsabilidades

• Deliver outstanding customer service through various channels.
• Guide users through platform features and resolve inquiries.
• Manage user data accurately in internal systems.

Conhecimentos

Native-level or C2 German

B2 English

Customer service experience

Descrição da oferta de emprego

German Speaking Customer Support – Lisbon, Portugal

Step into an international career with a global leader in digital solutions and professional services. You’ll be part of a diverse and talented team supporting one of the world’s most influential online platforms — a place that inspires, informs, and connects billions of people through content every day.

Why Lisbon?

Lisbon is not just a city — it’s a lifestyle. From its colorful streets and seaside charm to its fast-growing tech scene, Lisbon combines tradition and innovation in a way few places can. It’s the perfect setting for professionals looking for new experiences, sunny weather, and a vibrant community from all around the world.

Your Role

• Deliver outstanding customer service through email, chat, and phone.
• Guide users through platform features and resolve inquiries efficiently.
• Provide clear information and empathetic support to ensure user satisfaction.
• Work closely with team members to meet and exceed service standards.
• Manage user data accurately and professionally in internal systems.

Requirements

• Native-level or C2 German and B2 English.
• EU citizenship or valid Portuguese residence card.
• Relocation to Portugal and immediate availability to start.
• Previous customer service experience is a plus, but not essential — full training is included.

What’s in It for You?

• Attractive base salary + fixed monthly language bonus.
• Performance bonus for achieving targets.
• Daily meal allowance via prepaid meal card.
• Health insurance from day one.
• Comprehensive paid training.
• Monthly transportation bonus.
• Relocation support (€2,500 gross) paid with your first salary.

Take the first step toward an exciting international career!
Embrace this opportunity to grow, learn, and live in one of Europe’s most beautiful capitals. Apply now and make Lisbon your new home!