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Senior Adoption & Engagement Lead – LLM Productivity Tool
Job summary
A global financial services organization is seeking a Senior Adoption and Engagement Analyst in Kraków. The role includes enhancing user onboarding for an LLM-based productivity tool, driving user engagement, and supporting product improvements. Candidates should possess strong project management skills and experience engaging with diverse teams. This offers a great opportunity for those interested in applying knowledge of emerging AI technologies.
Benefits
Qualifications
- Experience in large projects with customer success role.
- Extroverted personality, comfortable with diverse stakeholders.
- Ability to manage multiple onboarding projects.
Responsibilities
- Support onboarding process for effective user setup.
- Drive adoption through user onboarding and training.
- Document and synthesize user feedback for product improvement.
- Serve as first line response for support tickets.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.