Jobs in Bydgoszcz, Poland
Enterprise CSM — Remote Growth & Retention
Surfer
Engineering Manager: Commerce & Architecture (Remote)
Netguru
Multilingual PR Specialist – Remote Global Outreach
AirAdvisor
Multilingual Customer Support Specialist - Greece Relocation
Velenosi&Meredith
Senior DevOps System Engineer | Branża Energetyczna
Edge One Solutions Sp. z o.o.
Discover more opportunities than anywhere else. Find more jobs nowGrafik (Graphic Designer)
ithouse.co
Remote Junior Personal Assistant | Flexible Hours & Growth
JOBSTODAY.WORLD
Italian Customer Service - Relocation to Greece
Mercier Consultancy Medical
Connect with headhunters to apply for similar jobsRemote Senior Recruiter - RPO (Poland)
CareerArc
Remote Product PR Manager — Tech & AI Communications
Tether.io
Junior Security Engineer - Remote Europe (Automation)
Jobgether
Lead Talent Acquisition Partner - Central Europe- Engineering, Software&Tech
GE Vernova
Remote Senior Recruiter — RPO Specialist (Poland)
Kelly Services Inc.
Remote HR & People Operations Specialist
Bitfinex
Group Controller & ERP Finance Lead (Remote Europe)
Devoted Studios
Remote Client Success Manager — Guide Growth & Marketing
Freedom Flow Marketing
Business Development Manager
Altamira
Online Data Analyst
TELUS Digital AI Data Solutions
Key Account Manager
Columbus Energy S.A.
Enterprise CSM — Remote Growth & Retention
Job summary
A remote-first technology company in Poland is seeking a Customer Success Manager for enterprise clients. This role involves building strong client relationships, managing onboarding processes, and identifying upsell opportunities. Ideal candidates will have 3-5+ years in customer success or account management. The company offers competitive salary, 27 days PTO, medical insurance, and a development budget.
Benefits
Qualifications
- 3-5+ years of experience in Customer Success, Account Management, or a similar client-facing SaaS role.
- Ability to build trust quickly and communicate clearly.
- Experienced in interpreting metrics related to customer health and churn.
Responsibilities
- Monitor customer health and take action to reduce churn.
- Identify upsell opportunities aligned with client growth goals.
- Conduct onboarding sessions and tailored trainings for clients.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.