Warehouse Site Lead (all genders) Magnice/Wrocław region

Zalando GmbH; Magnice; On-site; PLN 420,000 - 540,000; Full time

Benefits offered by this job

Performance reviews

Training platform

All-hands meetings

Mentoring & development

Volunteer leave

Wellbeing program

Sports & lunch card

Employee shares program

Shopping discounts

Job summary

Zalando GmbH in Magnice, Poland, seeks a Site Lead to take operational and strategic accountability for the logistics hub. You will coordinate with a 3PL partner, govern contracts, drive KPIs, and champion continuous improvement to ensure seamless European deliveries.

The role requires leadership experience in large-scale fulfilment or automated environments, strong budget control, and excellent data-driven decision making. Polish (mandatory) and English fluency are essential.

Qualifications

• Leadership experience in large-scale fulfilment/automation
• Experience managing 3PL contracts and SLAs
• Budgeting, invoicing, and cost control responsibilities
• Data-driven decision making and KPI tracking
• Strong stakeholder management across functions and partners
• Fluent Polish is mandatory and English proficiency required

Responsibilities

• Lead local site operations end-to-end and manage 3PL SLAs, KPIs, capacities and social standards
• Govern partner and contract management including budgeting, invoicing and subcontracts for local automation assets
• Act as strategic liaison between central functions and local operations to align forecasting and track metrics
• Drive continuous improvement initiatives across the site and Zalando fulfilment network
• Represent site interests and align stakeholders with Zalando values and standards
• Demonstrate leadership in large-scale fulfilment or contract logistics environments
• Manage complex 3PL contracts and negotiate SLAs while controlling budgets

Skills

Leadership experience

3PL contracts

Budgeting & invoicing

Data-driven decisions

Stakeholder management

Fluent Polish

English proficiency

Job description

As Site Lead (all genders), you will take overall operational and strategic accountability for our major logistics hub in Magnice (Wrocław region), Poland. Acting as the executive link between local site operations, our third‑party logistics (3PL) partner, and Zalando headquarters, you will govern contractual relationships, steer key performance metrics, and champion continuous improvement to ensure seamless delivery across Europe.

WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)

• Lead local site operations end-to-end, steering our 3PL provider to consistently meet service level agreements (SLAs), operational key performance indicators (KPIs), capacities, and Zalando social standards.
• Govern partner and contract management, overseeing end-to-end operational agreements, budgeting, invoicing, and subcontracts for local automation assets.
• Serve as the strategic liaison between central functions and local operations to align forecasting, track metrics, and optimize site logistics costs.
• Drive continuous operational improvement initiatives and projects across the site and the wider Zalando fulfilment network to elevate customer proposition and site efficiency.
• Represent site interests and steer stakeholders while fostering an inclusive culture aligned with Zalando standards and values.
• You bring demonstrated leadership experience within a large‑scale fulfilment center, contract logistics, or automated operational environment.
• You show a proven track record of managing complex 3PL contracts, negotiating SLAs, and controlling operational budgets.
• You possess strong data‑driven decision‑making capabilities and experience leading continuous improvement initiatives.
• You demonstrate exceptional interpersonal and stakeholder management skills to align central functions and external partners toward shared goals.
• You offer full professional fluency in both Polish (mandatory) and English.

OUR OFFER

• We offer peer‑to‑peer performance reviews twice a year
• Learn and develop through our extensive Zalando training platform
• Join regular all‑hands, team meetings, Q&A‑sessions, and periodical anonymous employee surveys to ask your questions and provide your feedback
• Support from an international team of experts; mentoring and professional development opportunities
• 2 days paid leave per year for volunteering
• Mental wellbeing support by our Employee Assistance Program and professional consultants to help you find health resources
• Diverse sports and health offerings - like Multisport or prepaid sport/lunch card
• Access to the employee shares program
• 40% shopping discount on products shipped and sold by Zalando, and 30% discount on Zalando Lounge

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.

We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential.

We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you.