VIP Support Specialist: Live Chat, Payments & Growth

Growe Talents; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading business advisory and services group in Poland is seeking a Customer Support Representative to respond to customer queries about account issues, payments, and gaming guidance. Ideal candidates should have at least 0.5 years of experience in customer support, especially in the iGaming sector, with good English communication skills. Competitive benefits include health coverage and performance-driven rewards, ensuring a professional and dynamic work environment.

Benefits

Health & Wellness Focus

Global Medical Coverage

Benefits Programs

Performance‑Driven Rewards

Dynamic Work Environment

Qualifications

• 0.5+ years of experience in customer support, preferably in iGaming.
• English proficiency at an Intermediate level or higher.
• Able to maintain customer confidentiality.

Responsibilities

• Respond to customer queries via live chat or email.
• Clarify questions related to betting odds and wins.
• Assist with deposits and withdrawals.

Skills

Customer service

Communication skills

Problem-solving skills

Job description

A leading business advisory and services group in Poland is seeking a Customer Support Representative to respond to customer queries about account issues, payments, and gaming guidance. Ideal candidates should have at least 0.5 years of experience in customer support, especially in the iGaming sector, with good English communication skills. Competitive benefits include health coverage and performance-driven rewards, ensuring a professional and dynamic work environment.