Video Content Moderator with Portuguese & Spanish

Arche Consulting Sp. z o.o.; Kraków; On-site; PLN 30,000 - 120,000; Full time

Job summary

A recruitment agency in Kraków seeks a Video Content Moderator proficient in Portuguese, Spanish, and English. This role involves reviewing user-generated content, ensuring compliance with policies, and making balanced decisions on sensitive matters. The position offers a comprehensive benefits package, including private healthcare, wellness activities, and professional development opportunities.

Benefits

Private medical healthcare

Life insurance

Multisport card

Cafeteria benefits

Dedicated space for gaming and wellness

Fully equipped kitchen with snacks and drinks

Training and development opportunities

Paid training from day one

Qualifications

• C1 level proficiency in Portuguese and Spanish.
• B2 level proficiency in English.
• Strong verbal and written communication skills.
• Ability to adapt quickly to new processes and tools.

Responsibilities

• Revision of user reports regarding website content.
• Analysis and identification of content according to compliance policies.
• Review of sensitive content sometimes involving disturbing material.

Skills

Proficiency in Portuguese

Proficiency in Spanish

Proficiency in English

Analytical skills

Attention to detail

Emotional resilience

Job description

Video Content Moderator with Portuguese & Spanish

Reference number: VCM / NS location małopolskie / Kraków category Back office, Specjalista ds. Wsparcia Technicznego / Helpdesk / Serwis, Specjalista ds. Treści

Responsibilities:

• Revision of user reports regarding website content,
• analysis and identification of content according to compliance policies,
• making well-balanced decisions and resolving inquiries by flagging discrepancies according to internal guidelines,
• using market-specific knowledge and insights to improve the support of the user community,
• review of sensitive content, sometimes involving graphic or disturbing material.

Requirements:

• Proficiency in Portuguese and Spanish at minimum C1 level and English at B2 level,
• availability to work on a 24/7 shift schedule (including weekends - two days off per week) from the office,
• excellent verbal and written communication skills,
• strong analytical and decision-making skills with attention to detail,
• ability to learn and adapt quickly to new processes and tools,
• neutral mindset and emotional resilience when reviewing alternative or sensitive video content.

Our client offers:

• an extensive benefits package including private medical healthcare (with dental care), life insurance, Multisport card, and cafeteria benefits,
• office perks such as a dedicated space for gaming and wellness activities, and a fully equipped kitchen with snacks and drinks,
• the opportunity to work in a global organization focused on professional growth and development,
• an open-minded and multicultural work environment,
• training and development opportunities, including language courses and a clear career path,
• full equipment and paid training provided from the first day of work.