Video Content Moderator with Croatian

Cognizant; Kraków; On-site; PLN 30,000 - 120,000; Full time

Job summary

A leading multinational employer in Kraków is seeking a Video Content Moderator to handle user content reviews and ensure compliance with policies. Candidates must be proficient in Croatian (C1) and English (B2), with excellent communication and organizational skills. The role requires shift work from the office, including weekends. Competitive benefits package offered, including healthcare and professional development opportunities.

Benefits

Multisport Card

LuxMed medical healthcare

Life insurance

Cafeteria benefits

Gaming area

Wellness activities

Qualifications

• Proficiency of Croatian language on at least C1 level and English at B2 level.
• Availability to work on a 24/7 shift pattern including weekends.
• Excellent communication and interpersonal skills.

Responsibilities

• Revision of user reports regarding website content.
• Making well-balanced decisions based on compliance policies.
• Revision of sensitive content that may be graphic.

Skills

Proficiency of Croatian language at C1 level

Proficiency of English at B2 level

Excellent communication skills

Quick learning ability

Excellent organizational skills

Strong attention to detail

Job description

WORK FROM THE OFFICE*

Working hours: 12 PM - 8 PM (main shift)

Working mode: 5 days per week, including weekend shifts. Readiness, depending on business needs, to work on a 24/7 basis (morning, afternoon or night shifts).

Are you a fan of vlogging or constantly looking for videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking?

If the answer is yes, then you have an amazing opportunity as a Video Content Moderator. Join our team for the world’s best-loved video-sharing website!

Requirements

• Proficiency of Croatian language on at least C1 level and English at B2 level,
• Availability to work on 24/7 shift pattern (including weekend shifts) from the office,
• Excellent communication (verbal and written) and interpersonal skills,
• Quick learner and adaptable to learn new processes, concepts, and skills,
• Excellent organizational and time management skills,
• Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
• Having a neutral mindset to alternative video content that needs classification.

Accountabilities

• Revision of user reports regarding website content,
• Analysis and identification of content according to compliance policies,
• Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
• Using market specific knowledge and insights to improve the support of user community,
• Revision of sensitive content, sometimes involving graphic or disturbing subject matter.

Benefits

• Extensive benefits package: Multisport Card, LuxMed medical healthcare including dental care, life insurance, cafeteria benefits,
• Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
• Open-minded and multinational environment,
• Opportunity to be part of a global organization focused on development,
• Professional development and clear career path,
• Training & development opportunities including language courses.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard.

For more information about us, visit Cognizant Poland.

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*Our office address: Tertium Business Park 8th floor, Lublańska 34, 31-476, Kraków, Poland