Valeo Service Business Owner

Valeo; Warszawa; Remote; PLN 190,000 - 296,000; Full time

Job summary

A global tech company is looking for a Business Owner to support projects that enhance customer satisfaction. You will manage project development, keep stakeholders informed, and conduct testing. Ideal candidates should have 3-5 years of experience in project roles, excellent communication skills in English, and the ability to work in multicultural environments.

Qualifications

• 3-5 years of experience in product marketing or project coordination.
• Comfortable working remotely with international teams.
• Ability to adapt in a dynamic environment.

Responsibilities

• Support project development and documentation.
• Convert input into clear, documented elements.
• Keep stakeholders informed on project progress.
• Conduct End-to-End and UAT testing.

Skills

Project management

Analytical skills

Interpersonal skills

Problem solving

Digital tools knowledge

Communication in English

Tools

Microsoft Office

Google Suite

Job description

Valeo Service, the aftermarket division of the Valeo Group, operates in over 150 countries worldwide. As an Augmented Services company, Valeo Service goes beyond supplying spare parts, offering comprehensive training, advanced tools, digital services, and robust sales and marketing support to spare parts distributors, independent garages—including a dedicated Loyalty Program—and drivers around the globe. These solutions are delivered through both traditional sales channels and e-commerce platforms.To further enhance customer satisfaction and advance its Augmented Service strategy, Valeo Service has launched a variety of projects supporting aftermarket sales and digital initiatives.These projects cover a wide range of automotive topics and integrate innovative digital products and services, example: Both Help Center and Techassist+ aim to facilitate seamless contact between Valeo Service and diverse customer groups—B2B, B2C, and B2B2C—reaching customers across a global network of more than 150 countries.**We are looking for a **Business Owner** to support both projects: **Help Center & Techassit +** in the project development, documentation, analysis (in it market study & financial) and tests.*** Gather requirements and feedback from business units, customers, and users.* Convert input into clear, documented elements (presentations, roadmaps, workflows..) to enable project development and rollout in new countries (eg. contact list, email templates translations, phone set up, public holidays etc..)* Keep stakeholders informed on project progress and outcomes.* Collaborate with the Product Owner to draft and clarify business requirements and answer questions during sprints.* Collaborate with the technical team (CRM, external suppliers) and subject matter teams (technical team diagnostic in Techassit +)* Participate in technical planning, reviews, and retrospectives when needed.* Help unblock business-related obstacles.* Collaborate with the Purchase and Legal team - whenever required.* Review and approve deliverables to ensure they meet business needs.* Conduct End-to-End and UAT testing, and approve features and deliverables provided by the development team.* Project Management: Understanding of project coordination and ability to manage multiple priorities simultaneously; experience in Project management, previous exposure to digital tools will be a valuable asset* Facility to understand the digital products and modern way of services* Market: understanding of the automotive market and its various business stakeholders needs and challenges* Communication: Very good interpersonal skills to effectively engage with stakeholders, internal and external teams across different cultures and time zones. Sensitivity to cultural aspects.* Problem Solving: Quick thinking and creative problem-solving, solution-oriented mindset with the ability to adapt in a dynamic, evolving environment.* Very good analytical and synthetic skills* Excellent written and verbal communication skills in English* Well-organized, proactive, and resourceful, with strong attention to detail.* Ability to work independently and take initiative when needed.* Comfortable working in remote setup with international stakeholders* Proficient in Microsoft Office google (especially Excel and PowerPoint)* Possibility to travel abroadIdeally 3-5 years of experience in product marketing, coordination or project role, ideally in a global or multicultural environment will be a plusValeo is a global tech company, designing breakthrough solutions to reinvent the mobility industry. We are leader on our businesses, and recognized as one of the largest innovative companies. We offer a large number of job opportunities that are as diverse as they are rewarding. Whether you are a student seeking an internship, a recent graduate, or an experienced professional, you will find an interesting opportunity at Valeo for you!More information on