Ux designer in logistics

InPost; Warszawa; Hybrid; PLN 180,000 - 240,000; Part time

Benefits offered by this job

Hybrid work model

Office in Warsaw/Cracow (1 day/week)

Diverse international team

B2B contract

Job summary

InPost Group ищет опытного UX-дизайнера для улучшения пользовательских решений, обслуживающих клиентов в 15+ странах под брендами InPost и Mondial Relay. Ваша задача — создать лучший пользовательский опыт, выработать дизайн-принципы и обеспечить единый стиль на глобальном уровне с учётом локальных потребностей.

Вы будете проводить исследования, создавать пользовательские потоки, вайрфреймы и макеты, работать тесно с разработчиками и менеджерами продукта, продвигая доступность и инклюзивный

Qualifications

• 5+ лет опыта в цифровом дизайне продукта, исследование пользователей, IA, юзабилити, прототипирование, дизайн-процессы.
• Опыт работы в финансовом секторе (банковские/финтех-решения).
• Умение использовать AI-инструменты в рабочих процессах дизайна, примеры из практики.
• Страстное применение человеко-центрированного дизайна в кросс-функциональных командах.
• Опыт прототипирования в Figma.

Responsibilities

• Голос пользователя: определение и улучшение UX на рядах цифровых платформ (веб, мобильное приложение, внутренние инструменты).
• Проведение исследований пользователей для понимания потребностей и поиска возможностей.
• Создание пользовательских потоков, путей и вайрфреймов для обратной связи.
• Создание высоких прототипов в соответствии с гайдлайнами бренда.
• Сотрудничество с разработчиками, менеджерами продукта и стейкхолдерами для своевременной реализации решений.
• Продвижение принципов доступности и инклюзивного дизайна.
• Активное участие в встречах команды, критика конструктивная и поддержка коллег.
• Использование данных для измерения влияния дизайна на пользователей и бизнес.

Skills

UX design

User research

Information architecture

UI design

Prototyping

Agile

Stakeholder management

English (advanced)

Polish (fluent)

Tools

Figma

AI design tools

Job description

Описание

InPost Group is seeking an experienced, entrepreneurial UX designer to improve and reinvent the customer facing solutions, that serve our users in more than 15 countries under the InPost and Mondial Relay brands. The right person will play a critical role in improving our customer experience and build a best-in-class experience to delight our customers, establish design principles and framework for the group to offer high quality and consistent solutions for global scale with cognisance of local markets' needs.

Задачи

• Be the voice of our users and solve complex problems to define and improve the user experience for a range of digital platforms including websites, mobile applications, and internal tools.
• Conduct user researches to understand customer needs and define opportunities
• Create user flows, journey maps, wireframes and prototypes for stakeholder and user feedback.
• Create high fidelity mock-ups of visual designs consistent with UI guidelines and brand standards.
• Collaborate effectively with the cross functional team including developers, product managers, and stakeholders to ensure timely and successful delivery of design solutions.
• Advocate to stakeholders and educate them on inclusive and accessible design practices.
• Support the design team by actively participating in meetings, providing constructive critique feedback, and offering support to fellow designers when necessary.
• Use a data-informed approach to design by defining and tracking key metrics, and clearly communicating how design decisions drive user and business impact.

Требования

• 5+ years of experience in digital product design: user research, information architecture, usability, prototyping, design process, etc, and sharp, up-to-date, UI skills
• Experience and understanding of working with financial services (e.g., banking, fintech)
• Proven experience using AI tools in the design workflow (e.g., Claude or similar), with concrete examples of how these tools supported the design process.
• A strong passion for applying and evangelizing human-centered design methodologies within cross-functional teams.
• Experience with prototyping tools – we use Figma.
• Able to work autonomously in a responsive, fluid environment and have experience working in agile and fast-paced surroundings.
• Advanced English skills (spoken and written), fluent Polish
• Strong Stakeholder Management skills to drive a change Будет плюсом: Preferred experience and understanding of the specifics of working with B2B users

Условия

Hybrid working model: preferably 1 day per week in the Warsaw or Cracow office. Opportunity to work in a diverse, international, and cross-functional environment, along with leading experts. You work and learn from a senior leader and their leadership team, expanding your experience and exposure in the e-commerce and logistics industries. InPost is a growing company that offers its people an increasing number of opportunities in several locations in Europe. Fulfilling careers with a range of benefits for people and investing in providing training opportunities for their development. You will feel a part of the InPost community that makes an impact on sustainability, convenient deliveries, and the circular economy every day. Excellent working environment and flexible hours We offer B2B type of contract