Travel Advisor for Nordic Premium Airline SAS with Danish

Concentrix; Poland; Vor Ort; PLN 104.000 - 141.000; Vollzeit

Benefits dieser Stelle

Fully paid 2-month training

Modern Warsaw office

International work environment

Zusammenfassung

Concentrix in Warsaw, Poland, is seeking a customer service professional to handle premium travel inquiries and advise partners on flights, payments, and services. You will assist with airline ticket purchases and support travelers via calls and chat, while building trustful relationships in a diverse, international setting.

The role requires Danish (C1) and English (B2) proficiency, a collaborative mindset, and strong communication skills.

Qualifikationen

• Fluent Danish (C1) and English (B2) proficiency required.
• Natural helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener with clear communication.
• High attention to accuracy and precision.

Aufgaben

• Be the 1st point of contact for premium travel inquiries of customers.
• Advise partners on flights, products, online services, payment methods, membership programs etc.

Kenntnisse

Danish (C1)

English (B2)

Jobbeschreibung

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.

• Advise partners on flights, products, online services, payment methods, membership programs etc.

• Help in purchasing airline tickets and handling different payment methods.

• Support customers with travel difficulties.

• Assist passengers via calls /chat.

• Foster enduring relationships with customers for building trust.

Our requirements:

• Fluent in written and spoken Danish (C1 level) and English (B2 level).

• Naturally helpful and collaborative spirit.

• Enthusiastic, patient, and open-minded.

• Active listener and able to communicate clearly and with ease.

• Sharp eye for accuracy and precision.

• Highly organized.

• Available to work from our office in Warsaw.

What we offer:

• Work for the largest, well-known Nordic 5-star airline - SAS.

• Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.

• Enjoy a fully paid 2-month training program, combining "learning by doing" with the support of a dedicated training buddy.

• Embrace an international and diverse work environment that broadens your horizons.

• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

• Work in a modern office located in the heart of Warsaw.

• Salary: 11 000 PLN gross/month

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.