Technical Program Manager

Medium; Warszawa; Hybrid; PLN 80,000 - 100,000; Full time

Job summary

A leading communication company is looking for an experienced Technical Program Manager to lead complex initiatives across multiple teams. This position entails managing product development, tracking metrics, and ensuring smooth execution in a collaborative environment. Candidates should have over 5 years of experience in software development, managing high-load systems, and strong English skills. The role offers remote or hybrid work opportunities from various locations, competitive salary, and career growth prospects.

Benefits

Competitive salary

Annual performance review

Top-tier hardware

Career growth opportunities

Company-supported English classes

Qualifications

• 5+ years of experience in software development.
• Experience building high-load transaction-heavy systems.
• Familiarity with microservices and event-driven design.
• Strong English skills at B2 level or higher.

Responsibilities

• Lead cross-functional initiatives across engineering and product teams.
• Manage risks and remove blockers for smooth execution.
• Track and analyze product metrics to improve outcomes.
• Coordinate releases and communicate project status.
• Define user stories and maintain a structured backlog.

Skills

Agile/Scrum management

Problem-solving

Communication skills

Managing multiple priorities

Tools

Docker

Kubernetes

AWS

CI/CD pipelines

Job description

We are looking for an experienced Technical Program Manager for our flagship product: Boss Revolution (Calling App Team): The mobile application, which includes International Calling, Mobile Top-up, and Money Transfer services, supports IDT's mission of enabling people to keep in touch and share resources with family and friends worldwide.

What you’ll do:

• Lead complex, cross‑functional initiatives across multiple engineering and product teams from concept to delivery.
• Track progress, manage risks, and remove blockers to ensure smooth execution.
• Track, analyze, and interpret product and business metrics to drive decisions and improve outcomes.
• Coordinate releases and communicate project status to stakeholders and leadership.
• Clarify business requirements and translate them into clear technical tasks.
• Analyze system flows, APIs, and data to ensure end‑to‑end consistency.
• Define user stories, acceptance criteria, and maintain a well‑structured backlog.
• Collaborate with engineers and QA to validate business logic and integrations.
• Support production troubleshooting by investigating data and logic issues.
• Drive cross‑team initiatives across multiple services and platforms.

Who you are:

• Experienced in managing technical programs in Agile/Scrum environments.
• A natural problem‑solver and communicator who thrives in collaborative settings.
• Comfortable handling multiple priorities and driving projects to successful outcomes.

Requirements:

• 5+ years of experience as a Business Analyst, Product Owner or Product Manager in software development.
• Experience in building and managing high‑load, transaction‑heavy systems.
• Familiarity with modern software architecture approaches, such as microservices, event‑driven design, or scalable distributed systems.
• Strong English communication skills (oral and written) at B2 level or higher.

Nice to have knowledge about:

• Docker/Kubernetes
• AWS
• CI/CD pipelines

What We Offer

• Remote b2b (Georgia/Poland) or hybrid/on‑site (Belarus/Moldova) work opportunity!
• Stable job with long‑term growth perspective.
• Competitive salary with annual performance review.
• Top‑tier hardware to support your productivity.
• An exciting and challenging job with talented people around.
• Continuous learning and career growth opportunities.
• Compensation for professional training, seminars, and conferences.
• Referral program – get rewarded for helping us grow the team with talented people.
• Company‑supported English classes to enhance your professional growth.
• More perks for the Minsk and Chisinau office employees.

IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.

We are not “another big IT corporation”— we encourage and support in‑house entrepreneurs in developing their ideas into business actions.

We understand the challenge of being apart from those who matter most. BOSS Revolution is our flagship brand. It includes International Calling, Mobile Top Up, and Money Transfer services. It enables people to keep in touch with family and friends around the world as well as to send money to more than 50 countries with low fees and great exchange rates.