Technical Product Advisor with Polish – 100% Remote

Minacs; Województwo zachodniopomorskie; Remote; PLN 30,000 - 50,000; Full time

Job summary

A leading customer support company in Poland is seeking a Technical Product Advisor to handle customer inquiries and support clients in understanding electronic devices. Candidates must be fluent in Polish and have a good command of English. This fully remote position offers stable employment, training, and various benefits including private healthcare and a multisport card.

Benefits

Private medical healthcare

Life insurance

Multisport card or MyBenefit vouchers

Language online classes

Qualifications

• Fluent in Polish, both written and spoken.
• Good command of English, both written and spoken.
• Interest or knowledge of electronic devices.
• Ability to handle challenging customers calmly.

Responsibilities

• Handle customer inquiries via email and phone.
• Support B2C and B2B customers.
• Explain technical issues to non-technical customers.
• Input data and communicate clearly.

Skills

Fluent Polish (C1/C2)

Very good English (B2/C1)

Technical understanding of electronics

Customer service experience

Good IT tool skills

Job description

» Job Details# Technical Product Advisor with Polish – 100% RemoteLocationSzczecin, PolandLanguageEnglish## SummaryApply with Concentrix## Description**Job description:*** Handle customer inquiries: e-mails and phone calls* Support individual (B2C) and business customers (B2B)* Deal with the following topics: complaints, inquiries regarding post-warranty repairs, and technical issues* Explain non-technical customers how electronics devices work, what is inside the device* Communicate in a friendly, professional, and customer-focused manner to care about the quality of the service* Input data, write quickly and clearly**Requirements:*** Fluent Polish (C1/C2) – both written and spoken* Very good English (B2/C1) – both written and spoken* Technical understanding – interest or knowledge of how electronic devices work* Ability to deal with challenging or disappointed customers in a calm way* Team player, adaptable, and quality-focused with good IT tool skills* Experience in customer service (individual / business customers)**Mile widziane:*** Interest in a new technology and electronics trends**We offer:*** Work at home (100% remote from Poland) and IT devices* Stable employment contract for full-time position* Dedicated training - we will teach you everything* Quick start: December 2025* Development opportunities (Concentrix Academy for the future Team Leaders)* Language online classes for free (Polish and English)* An access to the unlimited courses (Concentrix University, LinkedIn Learning)* Private medical healthcare, and life insurance* Multisport card (access to gym, swimming pool and many more) or MyBenefit vouchers (top brands)* Competitions with attractive awards* Be The Best recognition program to appreciate your attitudes and skills* Work with Friends and Earn: referral campaign with financial bonuses