System Specialist - Kuyavian-Pomeranian Voivodeship

DiaSorin; Województwo mazowieckie; On-site; PLN 169,000 - 233,000; Full time

Job summary

A leading diagnostic solutions company in Poland is seeking a System Specialist to provide technical support for medical diagnostic instruments. This role involves installations, repairs, and ongoing service throughout the equipment's lifecycle. Ideal candidates will have vocational training in medical technology and a strong service mentality, with fluency in Polish and English. This position includes a requirement for travel.

Qualifications

• Proven experience as a service technician in medical diagnostics is an advantage.
• Strong understanding of the legal framework in medical technology.
• Willingness to travel and possess a valid driver's license.

Responsibilities

• Provide technical support for analyzers offered by the employer.
• Repair instruments according to established time limits.
• Carry out preventive maintenance on analyzers.
• Install and test instruments at customer sites.

Skills

Strong service mentality

Excellent organizational skills

Problem-solving abilities

Fluent in Polish and English

Education

Vocational training/degree in medical technology or comparable

Job description

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting‑edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world. Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."

Why Join Diasorin?

• Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.
• Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.

Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment.

We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.

Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.

Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact!

Job Title

System Specialist

Location

Poland (Kuyavian‑Pomeranian Voivodeship)

Department

After Market Service

Guidance from

Area Service Manager Austria & Poland

Guidance by

—

Job Objective

Independent technical customer service. From installation to training, maintenance, modification, and troubleshooting. Support for analysis systems throughout their entire life cycle at our customers' sites.

Tasks & responsibilities

• Guarantees suitable technical support concerning analyzers offered by the employer, and in particular, proactive care for the analyzers assigned to the Employee in the SFDC system
• Repairs instruments according to the established time limits and methods
• Carries out analyzers preventive maintenance
• Makes the preliminary visits to laboratories to perform pre‑site inspection and agree on the positioning of the instrumentation
• Installs and tests the instruments at the customer site according to the dates, time limits and procedures defined – in connection with internal and external obligatory communication, and technical trainings for operators
• Decontaminates and de‑installs instruments according to Company procedures.
• Customer Service Call Center handling - according to Company needs
• Timely and regular reporting, and communication with accordance to rules established

Education

• Vocational training/degree in medical technology, electrical engineering vocational training or further training (e.g. as an electrician, mechatronics engineer, electrical engineer, electrical systems installer or similar) or comparable vocational training

Professional experience

• Professional experience as a service technician in the field of medical diagnostics or a comparable profession is an advantage
• Knowledge of the legal framework in medical technology is desirable

Knowledge and skills

Skills:

• Strong service mentality and customer focus
• Excellent organizational and time management skills
• Practical communication skills, both written and verbal
• Ability to work under pressure in a dynamic environment
• Problem-solving and decision‑making abilities
• Proficiency with IT Systems

Personal Qualities:

• High level of responsibility and self‑discipline
• Attention to detail and accuracy
• Proactive and able to work independently
• Flexibility and adaptability to change
• Teamwork skills and the ability to build relationships

Languages:

• Fluent in Polish and English, both spoken and written

Willingness to travel and valid driver's license

—

Equal opportunity employer

DiSorin is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability. Diasorin is committed to providing reasonable accommodations for qualified individuals with disabilities. The above job description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Diasorin reserves the right to modify or amend this job posting as needed to comply with local laws and regulations. Please note that offers of employment at Diasorin may be contingent upon successful completion of a pre‑employment background check and drug screen, subject to applicable laws and regulations. This position is not eligible for partnership with a third‑party search firm vendor without expressed, written consent from the Diasorin Human Resources Department.