Swedish-Speaking Customer Advisor – Streaming Support

SpotOn TA; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading BPO company in Warsaw seeks a Customer Advisor fluent in Swedish and English. In this role, you will support B2B and B2C clients through inbound calls, addressing inquiries and providing technical support for streaming services. The ideal candidate will have at least 6 months of customer service experience and a service-oriented mindset. Competitive benefits including paid training and a sports card are offered.

Benefits

Paid Training

Sports Card

Dynamic work environment

Qualifications

• Fluency in Swedish Language at C1 level or higher.
• Fluency in English Language at B2 level or higher.
• 6 months of experience in customer service.

Responsibilities

• Handle B2B and B2C clients on inbound calls.
• Address contract and billing inquiries.
• Deliver technical support for the streaming company.

Skills

Fluency in Swedish Language

Fluency in English Language

Attention to detail

Service-oriented thinking

Min. 6 months of experience in customer service

Soft selling and upselling

Administrative knowledge

Efficient internet navigation

MS Office applications

Positive attitude

Job description

A leading BPO company in Warsaw seeks a Customer Advisor fluent in Swedish and English. In this role, you will support B2B and B2C clients through inbound calls, addressing inquiries and providing technical support for streaming services. The ideal candidate will have at least 6 months of customer service experience and a service-oriented mindset. Competitive benefits including paid training and a sports card are offered.