SuccessFactors Platform Manager

Lufthansa Group Business Services Sp. z o.o.; Kraków; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading aviation services provider is looking for a SuccessFactors Platform Manager in Kraków. The role requires overseeing operational activities, managing platform maintenance, and ensuring system integrity. Ideal candidates will have extensive experience with SAP landscape, cloud solutions, and be strong communicators. The position offers various development opportunities and a comprehensive benefits package.

Benefits

Private medical care

Flexible working time

Life insurance

Sharing costs of sports activities

Parking space for employees

Qualifications

• At least 3+ years of experience with SAP landscape supporting core business functions.
• 3+ / 5+ years in analyzing and translating business requirements.
• Experience with SFAPI, OData APIs, JSON, and XML.

Responsibilities

• Oversee and manage operational activities of SuccessFactors platforms.
• Coordinate maintenance, updates, testing, and release management.
• Ensure system integrity, data quality, and compliance.

Skills

Cross-system integration

Cloud Technologies (MS Azure)

SAP SuccessFactors knowledge

Communication skills

Education

Master’s or Bachelor’s degree

Tools

SuccessFactors

SAP

Job description

SuccessFactors Platform Manager

Location: Kraków, Lesser Poland Voivodeship, Polska

Your responsibilities

• Oversee and manage the operational activities of SuccessFactors platforms, ensuring high availability, integrity, and reliability
• Coordinate and manage SuccessFactors platform maintenance, updates, testing, and release management
• Ensure system integrity, data quality, security, and compliance with corporate standards and best practices
• Collaborate with IT Solution Architects, Product Managers, Integration Specialists, and SuccessFactors Implementation Partners
• Conduct root-cause analysis and troubleshoot platform-related incidents; work with SAP Support on fixes and improvements
• Manage vendor relations and performance with SF partners
• Administer tools in Admin Center; use Execution Manager, Check Tool, Reporting Center for system checks and insights
• Monitor, report, and optimize SuccessFactors performance
• Provide Level 1–2 technical support and elevate to SAP when needed

Our requirements

• Master’s or Bachelor’s degree
• At least 3+ years of experience with a complex cross‑system integration SAP landscape/environment supporting core business functions with focus on cloud solutions and SAP systems
• 3+ / 5+ years in analyzing and translating business / functional requirements
• Expertise in Cloud Technologies (esp. MS Azure)
• Ability to transition solution design into operational Service Management
• Strong understanding of Disaster Recovery, IT continuity, security, and compliance
• Clear communication of technical ideas to technical and non‑technical audiences
• Solid SAP SuccessFactors knowledge (at least one module)
• Experience with SFAPI (Compound Employee), OData APIs, JSON, and XML
• Good grasp of integration architecture and data flows in SuccessFactors
• Skilled in coordinating cross‑functional teams for platform governance and lifecycle planning
• Self‑motivated, analytical, and structured with strong problem‑solving and time management
• Proactive, detail‑oriented, collaborative, and open to projects and travel

Technologies we use

• SuccessFactors
• SAP

Operating system

• Windows

Development opportunities we offer

• Intracompany training
• Soft skills training
• Substantive support from technological leaders
• Support of IT events
• Technical knowledge exchange within the company

Benefits

• Sharing the costs of sports activities
• Private medical care
• Life insurance
• Flexible working time
• Corporate products and services at discounted prices
• Integration events
• No dress code
• Coffee / tea
• Parking space for employees
• Leisure zone
• Extra social benefits
• Pre‑paid cards
• Sharing the costs of tickets to the movies, theater
• Employee referral program
• Charity initiatives
• Flight privileges
• Santa events for children
• Relocation package
• Facilities for cyclists (lockers, shower)

Recruitment stages

• CV analysis
• 1st Interview
• 2nd Interview

Lufthansa Group Business Services Sp. z o. o.
We support the aviation business. Our teams handle accounting, look after our customers' employees, run procurement processes and take care of IT applications. Everything contributes to a great travel experience for Lufthansa Group customers.

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