Strategic Collections Partner for Finance & Ops

HEINEKEN Kraków; Polska; On-site; PLN 169,000 - 254,000; Full time

Job summary

A leading beverage company in Poland is seeking a Finance Business Partner to manage the Customer Ledger and ensure accurate collections. This role requires fluency in Dutch and English proficiency, along with strong analytical skills and the ability to maintain customer relationships. The successful candidate will work in a dynamic multinational environment, driving process improvements and collaborating across teams to meet business goals.

Qualifications

• Fluency in written and spoken Dutch (C1 level or higher).
• English proficiency at B2 level or higher.
• Strong customer focus and communication skills.
• Solid negotiation and influencing skills, with the ability to handle resistance effectively.
• Strong analytical and problem-solving abilities.
• Good understanding of the end-to-end Order to Cash process.
• Ability to identify root causes and translate them into improvements.
• Proven experience in written and verbal communication across diverse stakeholders.
• Experience working in a multinational environment.

Responsibilities

• Manage the Customer Ledger, ensuring accuracy and achievement of collection targets.
• Act as a Business Partner to OpCos by providing accurate data.
• Build and maintain strong customer relationships.
• Identify and resolve held orders and credit limit issues.
• Drive process improvements using analytical and digital skills.
• Collaborate with other teams to ensure compliance.
• Provide regular updates to the Team Leader on progress and challenges.

Skills

Fluency in written and spoken Dutch (C1 level or higher)

English proficiency at B2 level or higher

Strong customer focus and communication skills

Solid negotiation and influencing skills

Strong analytical and problem-solving abilities

Good understanding of the end-to-end Order to Cash process

Proven experience in written and verbal communication

Experience working in a multinational environment

Tools

Excel

Word

PowerPoint

SAP

Heiflow

Job description

A leading beverage company in Poland is seeking a Finance Business Partner to manage the Customer Ledger and ensure accurate collections. This role requires fluency in Dutch and English proficiency, along with strong analytical skills and the ability to maintain customer relationships. The successful candidate will work in a dynamic multinational environment, driving process improvements and collaborating across teams to meet business goals.