Steam Turbines Technical Field Advisor

GE Vernova; Elbląg; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading global technology company in Poland seeks a professional to provide technical direction for maintenance activities at customer locations. The role requires a Bachelor's degree or equivalent experience, focusing on services and field service tasks. Strong communication skills and ability to develop customer relationships are essential. The position offers no relocation assistance.

Qualifications

• Basic experience in Services & Field Service roles.
• Strong communication skills to document and execute programs.

Responsibilities

• Provide technical direction to craft labor during equipment outages.
• Resolve issues within established procedures.
• Develop strong customer relationships.

Skills

Technical advising

Customer relationship management

Problem-solving

Oral communication skills

Written communication skills

Education

Bachelor's degree or equivalent experience

Job description

Job Description Summary

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

Job Description

Roles and Responsibilities

• Provide technical direction and guidance to craft labor in support of a power equipment outage
• Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
• Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
• Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

• For roles outside of the USA- This role requires basic experience in the Services & Field Service and Technical Advising. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).
• For roles in USA - Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Note

To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Relocation Assistance Provided: No