Splunk – Monitoring & Observability Engineer

Euroclear; Kraków; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Hybrid working model

Competitive salary

Comprehensive benefits

Job summary

Euroclear in Kraków seeks a Senior IT Monitoring System and Automation Engineer to advance observability capabilities for critical services. You will drive design, standards, and complex implementations across monitoring, automation, and observability, and provide technical leadership across cross-team initiatives.

Responsibilities include ensuring platform reliability, leading incident management, and standardizing enterprise monitoring solutions.

Qualifications

• Bachelor's degree in computer science or equivalent.
• At least 5 years in senior engineering roles with ownership of complex topics.
• Hands-on Splunk administration and data onboarding.
• Automation/scripting with Ansible, PowerShell or Python.
• Experience with Linux/Windows/Networking.
• Fluent in English.

Responsibilities

• Ensure reliability, resilience, and continuous improvement of monitoring observability platforms.
• Lead incidents, alerts, changes, and problem management with cross-team collaboration.
• Capture, challenge, and prioritize monitoring requirements aligned with business goals.
• Design and implement monitoring, alerting, dashboards, log ingestion, and automation.
• Lead architecture discussions across infra and app domains for scalable solutions.
• Standardize and govern Enterprise System Management solutions (monitoring, observability, Flexera).
• Develop automation to reduce manual effort and improve service quality.
• Ensure compliance with security controls in a regulated environment.
• Provide mentorship and technical leadership across squads.
• Own complex cross-team initiatives and influence roadmaps.
• Create and maintain technical documentation and runbooks.
• Participate in watch-duty and out-of-hours activities when required.

Skills

Splunk administration

Automation scripting

English fluency

Linux / Windows / Networking

Education

Bachelor's degree in computer science or equivalent

Tools

Dynatrace

Cribl

Tivoli Monitoring

Netcool Omnibus

Flexera

OpenTelemetry

Azure

OpenShift

Job description

As a Senior IT Monitoring System and Automation Engineer within GTS Enterprise System Management, you will play a key role in shaping, securing, and evolving observability capabilities supporting Euroclear's critical services.

You will act as a technical authority, driving design, standards, and complex implementations across monitoring, automation, and observability. Beyond delivery, you will influence standards, lead strategic improvements, and provide technical leadership across complex, cross-team initiatives.

Your responsibilities will include:

• Ensuring the operational reliability, resilience, stability, and continuous improvement of monitoring and observability platforms in a hybrid and complex environment, with accountability for sustainable service outcomes.
• Acting as a senior technical leader for support activities (incidents, alerts, changes, problem management), while driving the sustainable resolution of recurring issues and steering corrective actions on high-impact topics.
• Collaborating closely with IT experts, engineering teams, and stakeholders to capture, challenge, and prioritize monitoring requirements, while aligning delivery choices with company objectives, risk constraints, and strategic priorities.
• Designing and leading the implementation of monitoring, alerting, dashboarding, log ingestion, and automation solutions, aligned with business, operational, architecture, and control requirements.
• Leading architecture and design discussions across infrastructure and application domains, influencing target solutions and ensuring implementations are sustainable, secure, scalable, and fit for purpose.
• Driving the standardization, industrialization, governance, and strategic evolution of Enterprise System Management solutions (monitoring, observability, Flexera), including the definition of best practices and technical guardrails.
• Developing and maintaining automation solutions to reduce manual effort, improve service quality, controls and enhance scalability.
• Ensuring compliance with operational standards, security requirements, and controls in a highly regulated environment.
• Providing technical leadership and mentorship to team members by coaching on solution design, troubleshooting approaches, operational excellence, shaping standards and supporting capability growth across the squad and beyond.
• Taking ownership of complex cross-team initiatives and influencing the technical roadmap for observability and automation capabilities in line with enterprise priorities.
• Create and maintain technical documentation and operational procedures.
• Participating in the Watch-Duty rotation, as well as supporting out-of-hours activities such as weekend releases and critical interventions when required.

Your profile

• Hold a Bachelor’s degree in computer science or equivalent through experience.
• Have at least 5 years of experience in senior engineering roles with ownership of complex technical topics.
• Hands-on expertise in Splunk (administration, configuration, data onboarding, search, dashboards, alerting).
• Skills in automation/scripting with one of the following languages
  • Ansible
  • Powershell
  • Python
• Linux / Windows / Network technology
• Experience with the following products or technologies are a plus:
  • Dynatrace / Cribl / Tivoli Monitoring / Netcool Omnibus / Flexera
  • OpenTelemetry
  • Azure / Openshift
  • AIOps / Anomaly detection / AI-assisted observability
  • Other experiences in observability and monitoring solutions.
• Be comfortable leading technical discussions, influencing key design decisions, challenging proposals when needed, and engaging constructively with stakeholders across multiple technology domains.
• Show strong analytical skills, a structured and proactive mindset, and the ability to work autonomously on complex and ambiguous topics while balancing technical excellence, operational stability, control requirements, and customer needs.
• Be open to change, able to lead transformation in tools, processes and ways of working, and willing to share expertise, coach others, and contribute to the growth of the team.
• Demonstrate the ability to define standards, promote engineering best practices, and influence technical direction beyond the immediate scope of assigned tasks.
• Have working experience in an Agile context and be capable of operating effectively under pressure, handling complex situations and meeting strict deadlines.
• Be fluent in English.

Please note that this is a permanent position, and we do not offer freelance/contract arrangement for the role.

About Us

Why join us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.

What We Offer

• Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
• Practice your talents in a highly professional international environment.
• Join a learning and development environment with an emphasis on knowledge sharing and training.
• Competitive salary and comprehensive benefits.

Ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office 8 days a month and also benefit from remote working.

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process. Our values guide how we work together and shape our future: Our mission and values - Euroclear

About the Team

Group Technology Services (GTS) plans, builds and runs the global infrastructure of Euroclear, and is additionally responsible for the IT service management to the operating entities of the various Group markets. Group Technology Services operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery.