Specialist Support Coordinator

Care Squad; Warszawa; Hybrid; PLN 299,000 - 374,000; Full time

Benefits offered by this job

Company-wide 401(k) plan

Life & disability insurance offered

Medical, dental, and vision; flex-sp

Flexible paid time off & sick leave

Job summary

Care Squad in Warsaw, Poland is seeking a skilled NDIS Mental Health Recovery Coach (Full-Time) to join our product team. You will contribute to software design, mentor colleagues, and help deliver scalable, user-centered solutions for local businesses.

Ideal candidates have extensive design experience, strong communication, and a collaborative mindset. The role demands innovation, adaptability, and active participation in a fast-paced, cross-functional environment.

Qualifications

• 6+ years of professional software design experience.
• Proficiency in design software (e.g., Adobe Creative Suite).
• Strong creative and innovative thinking.
• Basic understanding of materials and manufacturing.
• Good communication and collaboration skills.
• Collaboration with cross-functional teams
• Deep knowledge and a passion and following proven design patterns.
• Solid foundation in data structures and algorithms
• Adaptability to changing project requirements.

Responsibilities

• Refactor current code to service-oriented architecture
• Collaborate with a unique background of engineering, product, and operations team members to deliver the best solution for our customers
• Solve technical problems that few have solved before – no one else helps local businesses the way we do
• Participate in the decision-making progress – we want you to speak up
• Mentor your team members to share your passion for software, your appreciation for engineering field, and your respect.
• Take on the challenge of making what you build higher quality, faster, and more scalable
• Participate in on-call rotation

Skills

Excellent communication

Team player

Problem solving

Adobe Creative Suite

Tools

Adobe Creative Suite

Job description

NDIS Mental Health Recovery Coach - (Full-Time)

• Department : Product Designer
• No. of Openings : 3
• Job Type : Full-Time
• Location : Warsaw, Poland
• Salary range : $80k to $100k (Based on your experience).
• Working days : Weekly 05 days. Sunday To Thursday. 09 AM to 06 PM.(Launch Break 01 Hour)
• Application Deadline : November 10, 2023
• Experience Required : 5+ Years

We’re looking for an eager and knowledgeable Product Designer to join our technical team in Warsaw, Poland. You’ll be expected to utilize bleeding-edge technology and robust techniques. You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.

Working quickly and creatively should come naturally to you, as well as being an innovative problem-solver who takes pride in producing logical, simple, and effective solutions to what are often very new and complex issues.

What you'll get to do...

• Refactor current code to service-oriented architecture
• Collaborate with a unique background of engineering, product, and operations team members to deliver the best solution for our customers
• Solve technical problems that few have solved before – no one else helps local businesses the way we do
• Participate in the decision-making progress – we want you to speak up
• Mentor your team members to share your passion for software, your appreciation for engineering field, and your respect.
• Take on the challenge of making what you build higher quality, faster, and more scalable
• Participate in on-call rotation

Your experience should include...

• 6+ years of previous professional software design experience
• Proficiency in design software (e.g., Adobe Creative Suite).
• Strong creative and innovative thinking.
• Basic understanding of materials and manufacturing.
• Good communication and collaboration skills.
• Collaboration with cross-functional teams
• Deep knowledge and a passion and following proven design patterns.
• Solid foundation in data structures and algorithms
• Adaptability to changing project requirements.

You might also have...

• Experience with AWS
• Experience building CI/CD and server/deployment automation solutions
• Experience with open-source puppet, infrastructure-as-code
• Passion for technology
• You have high standards and want to make a difference with your work
• You are always trying to improve
• Company-wide 401(k) plan
• Life & disability insurance offered
• Competitive compensation—salary, bonus, equity
• Medical, dental, and vision; flex spending account
• Flexible paid time off & sick leave

Tahnee Brookes

Business and Client Engagement Manager

With 20 years of experience in the disability sector, I bring a wealth of knowledge across complex mental health, complex physical health, service management, service delivery, and business development. I am passionate about delivering client-focused support, driven by goals that make a real difference in people’s lives. I thrive on connecting with others, building strong relationships, and engaging with like-minded people in the community to create positive outcomes.

With a background in childcare as a Room Leader and Director, Ketorah transitioned into disability support six years ago and has gained extensive experience across community participation, respite care, and supported independent living environments. She is passionate about creating supportive and nurturing spaces where clients can extend their capacity, explore their interests, and achieve their personal goals.

She believes that communication and respect are fundamental to building positive, reciprocal relationships. The most rewarding part of her role is seeing clients enjoy their lives, grow in independence, and reach milestones that are meaningful to them.

Amber Williams

Senior Support Worker

Amber is deeply passionate about empowering clients to unlock their full potential and live their lives to the fullest.

With over 11 years of experience as a support worker, Amber has been fortunate enough to have been qualified at the age of 19 and now at 31, she has gained invaluable expertise across various sectors, including aged care, disability health, complex mental health and youth work.

Amber takes immense pride in her ability to support high-risk and complex clients, and she is driven by my unwavering commitment to integrity and strong work ethic. She is always willing to go the extra mile to ensure her clients receive the exceptional support they deserve.

Service Delivery Manager

Precious is Disability Support Worker who is passionate about helping people live independently and with dignity. Precious enjoys building positive relationships and supporting clients to reach personal goals.

Service Delivery Manager

I bring over 10 years of experience in high care, mental health, in-home support, and behaviours. I’m empathetic, compassionate, and always focused on making sure clients feel supported and respected. I enjoy working behind the scenes to ensure every detail of care is taken care of, while celebrating the small wins in my clients’ lives that make a big difference. Across my roles as a support worker, team leader, and manager, I’ve been committed to advocating for clients and making sure their needs are always at the centre of what I do.

Rishi

Director

With over 16 years of experience in the disability and community services sector, Rishi has worked across a range of operational and leadership roles. Throughout his career, he saw first‑hand how larger organisations often left clients feeling like just another number. This inspired him to build Care Squad on a very simple value: true person‑centred care, where every individual matters.

For Rishi, the philosophy is clear — “we are in the people sector”. That means putting people before processes, ensuring dignity and respect in every interaction, and creating an environment where clients and their families feel genuinely supported. His leadership style combines compassion with accountability, making sure Care Squad delivers both high‑quality support and meaningful connections.

Dee

Director

With over 16 years in the industry, Dee brings a wealth of experience, insight, and dedication to every person she supports. Her journey is both professional and deeply personal — as a parent to a child with Autism, she understands firsthand the importance of empathy, advocacy, and truly listening to individual needs.

Dee is guided by values that are at the heart of everything she does: being person‑centred, acting with integrity, showing compassion, and standing firmly as an advocate. Dee believes that even the smallest actions can create meaningful change in someone’s life, and she is committed to making those moments happen.

Determined, caring, and deeply driven to see people thrive, Dee works to ensure that every individual feels heard, respected, and empowered. For her, this isn’t just work — it’s a calling to make a real difference, one connection at a time.