Solutions Engineer, Emerging Enterprise

Lumos; Poland; Remote; PLN 730,000 - 859,000; Full time

Job summary

A dynamic tech startup is seeking a Solutions Engineer to be a technical champion for enterprise customers. You will work closely with GTM and technical teams to drive success and scale their go-to-market motion. The ideal candidate has 4+ years of pre-sales experience in a B2B SaaS environment, and strong knowledge of APIs. This role offers a chance to impact company trajectory in a rapidly growing environment.

Benefits

Remote work culture

Medical, Vision, & Dental coverage

Company trips fully covered

Optimal WFH setup

Unlimited PTO

Parental leave up to 16 weeks

Wellness stipend

Qualifications

• 4+ years of experience in a pre-sales role within a B2B SaaS company.
• Demonstrated success managing the pre-sales process for complex solutions.
• Desire to work in a high growth, start-up environment.

Responsibilities

• Serve as a trusted advisor and product expert for prospects and customers.
• Architect demos and proofs of concept for complex customers.
• Own initiatives that drive meaningful impact for the company.

Skills

Pre-sales experience

Fluency in APIs

Customer-centric approach

Understanding of identity or cybersecurity

Job description

Imagine having an enterprise‑grade AppStore at work — one that ensures you can easily search, request, and gain access to any app you need, precisely when you need it. No more long waiting times with outstanding IT requests. Lumos is solving the app and access management challenges for organizations of all sizes through a unified platform. Our fast‑growing startup is pioneering the way to untangle the complex web of app and access management by building the critical infrastructure that defines relationships between app, identities and data.

Why Lumos?

• Jump on a Rocketship: Since launching out of stealth mode just over 2 years ago, our team has grown from 20 to ~100 people and our customer base has 10x’ed with companies like GitHub, MongoDB and Major League Baseball!
• Build with Renowned Investor Backing: Andreessen Horowitz (a16z) backed us since the beginning and we've raised over $65m from Scale, Neo, Greg Brockman (President at OpenAI), Phil Venables (CISO at Google), and others.
• Thrive in a Unique Culture: You’ll join an early‑stage company where you have actual influence on the trajectory of the company. We deeply care about our people and the philosophy we live by—check out our values here.

As a Solutions Engineer you will be our technical champion throughout the sales process with our emerging enterprise customers. You'll partner closely with GTM and technical teams across Lumos and play an instrumental role in scaling our technical go‑to‑market motion.

• Serve as a trusted advisor and product expert for Lumos prospects and customers, owning all technical responsibilities required in our sales journey.
• Architect demos, proofs of concept (POCs), and end‑to‑end solutions for our most complex customers, tying back to customer business goals at every stage.
• Structure POCs with strong success criteria, taking full ownership of the process and ensuring we set up the POC and resulting implementation for success from the outset.
• Work cross‑functionally to drive technical and process investments that help scale our go to market teams, grow revenue, and our ability to implement quickly, and support our growing customer base.
• Own initiatives for the team that drive meaningful impact for the company.
• Serve as a subject matter expert on the market Lumos is a part of and use cases it supports. Report internally on market trends, customer success stories, and common issues & complaints you are seeing.

🙌 What We’re Looking For

• 4+ years of experience in a pre‑sales role within a B2B SaaS company
• Experience working in the identity or cybersecurity industry is a plus
• Demonstrated success managing the pre‑sales process for emerging enterprise and mid‑market customers that may require complex solutions
• Fluency in APIs and comfortability reading python or similar languages
• An empathetic and a customer‑centric approach
• Desire to work in a high growth, start‑up environment where resources are still being built out or refined

🫶 What We Value

We also care about whether you would be a good fit for Lumos based on the values and characteristics that define how we achieve outcomes, not just your resume.

Thank you for considering Lumos, we hope to hear from you! 🎉

The OTE salary range for this role is $200,000 - $235,000 (75/25 split). Note that this range is a good faith estimate of likely pay for this role; upon hire, the pay may differ due to skill and/or level of experience.

💸 Benefits and Perks:

• 💯 Remote work culture (+/‑4 hours Pacific Time)
• ⛑ Medical, Vision, & Dental coverage covered by Lumos
• 🛩 Company and team bonding trips throughout the year fully covered by Lumos
• 💻 Optimal WFH setup to set you up for success
• 🌴 Unlimited PTO, with minimum time off to make sure you are rested and able to be at your best
• 👶🏽 Up to 16 weeks for expecting parents
• 💰 Wellness stipend to keep you awesome and healthy

Voluntary Self‑Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Lumos’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

We ask for information about veteran status in accordance with the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) to measure the effectiveness of outreach and positive recruitment efforts.

Veteran Categories

• A “disabled veteran” is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.
• A “recently separated veteran” means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An “armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Disability Categories

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
• Neurodivergence, for example, ADHD, autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

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