SKYWISE - Cloud Operations & Observability Engineer

Airbus Helicopters; Województwo pomorskie; Hybrid; PLN 240,000 - 380,000; Full time

Benefits offered by this job

Private medical coverage

Sport card

Life insurance

Employee Stock Ownership Plan

Employee referral program bonus (5000)

Job summary

Airbus Helicopters Polska Sp. z o.o. in Poland seeks a Senior Cloud Observability Architect to design scalable monitoring ecosystems and AI‑driven operations for Skywise. You will drive tool harmonization, cost optimization, and cross‑functional collaboration across merged teams, with hybrid work in Poland and occasional international travel.

The role offers private medical coverage, sport card, life insurance, and employee stock ownership plan, supporting a dynamic digital‑first environment.

Qualifications

• Audits current telemetry and monitoring setups across merged teams.
• Designs a unified, scalable observability roadmap with proactive alerting.
• Implements cost-efficient tooling and cloud governance practices.
• Explores AI/ML for predictive incident handling and anomaly detection.
• Drives tool harmonization and cross‑functional collaboration.

Responsibilities

• Audit and identify synergies and gaps across telemetry and workloads.
• Define a future-state roadmap for robust monitoring and observability.
• Cost and best-practice optimization for tool rationalization.
• Integrate AI/ML for predictive alerting and automated responses.
• Migrate and optimize observability tools across the organization.
• Promote SRE culture and cross‑functional collaboration across teams.
• Shadow external consultants to enable internal ownership.

Skills

Observability & Monitoring

AWS

AIOps

Terraform

Datadog

Grafana

Splunk

CloudWatch

SRE

Tools

Terraform

CloudFormation

AWS CloudWatch

Datadog

Grafana

Job description

Overview

Skywise is a leading digital services company, wholly owned by Airbus. We deliver a first‑of‑its‑kind offer that seamlessly integrates Planning & Operations Control, Flight, Technical, and Ground Operations. By providing interoperable digital solutions for end‑to‑end operations, Skywise combines aircraft manufacturer expertise and digital know‑how to transform operational complexity into predictable and profitable performance, ensuring resilient and more sustainable operations.

Scope of Activities

• Observability & Telemetry Architecture
• Platform Harmonization: consolidation of fragmented monitoring tools into a single, unified control room

Responsibilities

• Audit and Identify Synergies & Gaps: Assess the existing technical set‑ups, telemetry infrastructure, monitoring tools, and operational workflows across both the legacy and newly developed or acquired solutions. Identify redundancies, inefficiencies, and best practices in how the different organizations currently operate their cloud platforms.
• Define the Future State: Design a unified, scalable roadmap for technical operations, focusing on robust monitoring, observability, and proactive alerting.
• Cost & Best Practice Optimization: Implement best‑cost practices to ensure tool rationalization and optimal cloud spend.
• Innovate with AI/ML: Integrate Artificial Intelligence and Machine Learning (AIOps) into the monitoring roadmap to enable predictive alerting, automated incident response, and anomaly detection.
• Tooling Harmonization: Drive the migration, consolidation, and optimization of the observability toolset across the organization.
• Culture & Methods: Define and evangelize modern Site Reliability Engineering (SRE) methodologies across the operational teams.
• Knowledge Transfer & Sustainability: Shadow external consultants to absorb architectural designs, eventually taking full internal ownership of the observability roadmap and platform governance.

Technical Profile and Skills

• Observability & Monitoring Ecosystems: Deep, hands‑on experience designing and managing enterprise‑level setups using Splunk, Grafana, or Datadog.
• Cloud Infrastructure: Strong expertise in Amazon Web Services (AWS). An active AWS Certification (e.g., AWS Certified DevOps Engineer, AWS Certified Solutions Architect) is highly preferred.
• AWS Native Monitoring: Proven experience with AWS CloudWatch and related native AWS governance/monitoring tools.
• Infrastructure as Code (IaC): Familiarity with tools like Terraform or CloudFormation to ensure observability‑as‑code.
• Proven experience on the field of platform operations.
• Forward‑Thinking Mindset: A strong interest or practical experience in applying Machine Learning/AI to operational data (AIOps).
• Collaborative Leadership: Ability to work across cross‑functional, newly merged teams to drive consensus and execute a shared vision.
• Ability to communicate needs to senior management, explaining business value.

What We Offer

• Stable, full‑time employment contract
• Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
• Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
• Co‑funding for meals and commuting
• Access to the latest knowledge and technologies enabling professional development
• Opportunity to work on international projects and collaborate with global teams, including occasional international travel
• Private medical coverage
• Sport card
• Mental health support platform
• Life insurance
• Employee Stock Ownership Plan
• Employee referral program bonus (5000 PLN)

EEO Statement

Skywise is committed to creating an environment and a culture where everyone feels like they belong no matter who they are or where they are from. We are committed to providing equal employment opportunities to all individuals based on job‑related qualifications and the ability to perform a job. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, record of offences, and basis of disability or any protected class. Accommodations will be available on request for candidates throughout the entire recruitment and selection process.

GDPR Notice

In accordance with Article 13(1) and (2) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR"), we hereby inform you that:

The Controller of your personal data is Airbus Helicopters Polska Sp. z o.o., with its registered office in Łódź, al. Marszałek Józefa Piłsudskiego 85, 92-332 Łódź, KRS 0000481954, NIP 5252569191.

You can contact the Controller by phone: [phone], email: [e-mail], or in writing using the contact details provided.

In matters concerning the processing of your personal data, please contact us by email: [e-mail] or in writing to the Controller's registered office address, with the note "Data Protection."

To ensure proper protection of your personal data, the Controller has appointed a Data Protection Officer, who can be contacted via email: [e-mail].

Your personal data will be processed for the purpose of the recruitment process and, if you provide appropriate consent, for future recruitment processes. The legal basis for data processing is: conducting the recruitment process in accordance with the requirements imposed on the Controller under applicable law ...

Where processing is based on Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, you have the right to access your data, rectification, being forgotten, restriction of processing, data portability.

Where processing is based on Article 6(1)(c) of the GDPR, you have the right to access your data, rectify your data, and restrict processing.

Where processing is based on Article 6(1)(f) of the GDPR, you have the right to access your data, rectify your data, be forgotten, restrict processing, and object to processing.

You have the right to lodge a complaint with the President of the Personal Data Protection Office if you believe that the processing of your personal data violates personal data protection laws. Detailed information on the right to complain is available on the website: https://uodo.gov.pl/pl/p/dla-obywatela.

Providing your personal data is voluntary. However, failure to provide the information specified in Article 221 of the Labor Code will result in the Data Controller not processing your application documents.

Your personal data will not be transferred to a third country or international organization. Your personal data will not be subject to automated decision‑making, including profiling.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company

Airbus Helicopters Polska Sp. z o.o.

Employment Type

Permanent

Experience Level

Professional

Job Family

Digital