Senior System Analyst (Poland/Remote)

ZEN; Kraków; Remote; PLN 120,000 - 160,000; Full time

Job summary

A tech-driven financial solutions company is seeking a Senior System Analyst in Kraków to bridge business needs and technical execution. The role requires at least 5 years of experience in system analysis, with skills in microservices, API integration, and excellent analytical and communication abilities. You'll collaborate with various teams to design scalable solutions and create essential technical documentation. If connecting business goals with technical solutions excites you, this is the position for you.

Qualifications

• At least 5 years of experience in system analysis or a similar role.
• Previous experience in the financial domain is a strong advantage.
• Familiarity with programming concepts is essential.

Responsibilities

• Gathering and analyzing business requirements from stakeholders.
• Leading meetings to understand needs and expectations.
• Collaborating with teams to define technical solutions.
• Creating and maintaining clear technical documentation.
• Translating requirements into actionable tasks.

Skills

System analysis

Microservices

API integration

Analytical thinking

Communication skills

Problem-solving

Tools

BPMN

UML

Databases

Job description

ZEN.COM is a smart financial app designed for your everyday life – at home and on the go. We make payments, online shopping, and personal finance management fast, secure, and effortless. With ZEN, you can enjoy cashback on purchases, full control over your spending, and peace of mind thanks to purchase protection. A built-in multi-currency account lets you spend abroad or shop internationally with great exchange rates and no hidden fees. To support our growth, we’re looking for a Senior System Analyst who will play a key role in bridging the gap between business needs and technical execution. You’ll work closely with cross-functional teams to design smart, scalable solutions that directly impact how our products evolve.

Requirements:

Experience

At least 5 years of experience in system analysis or a similar role

Previous experience in the financial domain – a strong advantage

Technical Skills

Familiarity with programming concepts

• Experience with Microservices and API integration is must have

Strong skills in system design, business process modeling

Ability to create and maintain detailed technical documentation

Knowledge of BPMN and UML

Knowledge of databases

Soft Skills

Excellent analytical thinking and the ability to interpret complex systems and workflows

Strong organizational and communication skills

A proactive approach to problem-solving and decision-making

Responsibilities:

Gathering and analyzing business requirements from stakeholders

Leading meetings and discussions with business teams to understand their needs and system expectations

Collaborating with internal development teams and external vendors to define technical solutions

Creating and maintaining clear, structured system/technical documentation

Translating requirements and documentation into actionable tasks for the development team

Taking part in workshops to identify processes, improvements, and system functionalities

Proposing and designing new features

Analyzing logs, metrics, and system errors to recommend optimizations

Supporting the QA team in creating test cases and conducting acceptance testing

If you're passionate about connecting the dots between business goals and technical solutions—and want to work on impactful products in a fast-moving environment—ZEN is the place for you.