Senior Project Manager - Delivery Consultant

Mastercard; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Job summary

Mastercard is seeking a Senior Project Manager to lead delivery consulting initiatives across large enterprise programs. You will manage client engagements, drive project governance, and coordinate across functional teams to deliver measurable value.

You will guide change, mitigate risks, and ensure programs meet timelines and budgets while leveraging Mastercard’s data assets and platforms.

Qualifications

• 6+ years of Project Management experience.
• Exposure to financial institutions, payments, and/or consultancies.
• Experience coaching and managing teams across multiple projects and/or engagements with third parties.
• Experience managing key client relationships.
• Knowledge of business KPIs, financials, and organizational leadership.
• Ability to communicate effectively in English and Polish.

Responsibilities

• Manage a portfolio of projects that support a strategy or initiative with significant impact.
• Manage complexity and risks across multiple business areas with interdependencies.
• Realize benefits from initial identification through achievement of measurable improvements.
• Lead client engagements and workstreams for large programs across industries and cultures.
• Identify new business opportunities and present to executives to pursue.

Skills

Project management

Stakeholder management

Risk management

Change management

English & Polish proficiency

Education

Bachelor's degree in business, IT, or related field

PMP/Prince2 certification

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Project Manager - Delivery Consultant

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

Senior Project Manager - Delivery Consultant

Advisors & Consulting Services

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience.
We provide value-added services and leverage expertise, data-driven insights, and execution.
Our Advisors & Consulting Services team combines traditional management consulting with Mastercard’s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations.
Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.

Roles and Responsibilities

You will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvements.

Client Impact

Lead client engagements and workstreams for large enterprise-level programs across a range of industries, problem statements, and cultures
Promote proven, accredited project and change management methodologies and techniques to help clients drive measurable value from initiation to benefit realization
Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality criteria
Identify new business opportunities and communicate to executives to pursue, leading sales calls and client development including proposal contribution
Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness

Team Collaboration & Culture

Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members’ roles and skills
Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all levels
Manage relationship with internal Mastercard leadership and stakeholders and build the firm's intellectual capital
Effectively leverage subject matter experts to develop best customized solutions
Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feedback

Qualifications

6+ years of Project Management experience
Exposure to financial institutions, payments, and/or consultancies
Experience coaching and managing teams across multiple projects and/or engagements with third parties
Experience managing key client relationships
Knowledge of business KPIs, financials, and organizational leadership
Ability to provide perspective on industry andmarketplace
Logical, structured thinking
Advanced Word, Excel, and PowerPoint skills
Ability to manage multiple tasks and clientsin a fast-paced, deadline-driven environment
Ability to communicate effectively in English and Polish.
Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
Ability to travel to client sites on a semi-regular basis

Preferred Qualifications

Experience leading development and implementation of solutions and measuring impact on clients' business
Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional (PMP)
Knowledge of Project Management tools
Exposure to payments and/or retail banking or merchants
Experience generating new knowledge or creating innovative solutions for a firm
MBA or master’s degree with relevant specialization (not required)

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.