Senior Order Management Lead: Lean & Transformation

Clariant SE; Łódź; Hybrid; PLN 120,000 - 170,000; Full time

Benefits offered by this job

Hybrid work model

Relocation package

Language bonuses

Job summary

Clariant in Poland seeks a Senior Process Manager for Order Management to lead end-to-end order-to-cash processes, drive Lean improvements, and shape GBS strategy. You will head a high-performing OM team, coordinate with regional leaders, and ensure compliance with global standards.

You’ll mentor staff, manage budgets, and drive change initiatives including ERP projects while maintaining strong stakeholder relationships across business units.

Qualifications

• End-to-end Order Management knowledge across order entry, fulfilment, pricing, invoicing.
• 10–15 years in Order Management or related field; ~5 years in supervisory roles within GBS.
• Lean project management experience; capable of transformation initiatives and transfers.
• ERP experience, preferably SAP SD/OTC modules.
• Strong analytical, problem-solving and stakeholder management.

Responsibilities

• Lead and manage daily Order Management operations within SSC Poland.
• Build, develop, and retain a high-performing Order Management team.
• Drive operational excellence and continuous improvement using Lean (Go-See-Act).
• Manage resources, costs, and capacity within approved budgets.
• Serve as strategic operational partner for BUs and regional teams.
• Lead change management, ERP implementations, and process standardization.
• Maintain strong stakeholder relationships and governance.
• Contribute to SSC strategy and annual budgeting.
• Ensure adherence to safety, ESHA, and BCM standards.

Job description

Clariant in Poland seeks a Senior Process Manager for Order Management to lead end-to-end order-to-cash processes, drive Lean improvements, and shape GBS strategy. You will head a high-performing OM team, coordinate with regional leaders, and ensure compliance with global standards.

You’ll mentor staff, manage budgets, and drive change initiatives including ERP projects while maintaining strong stakeholder relationships across business units.