Senior Manager, Non-Employee Workforce

Bristol-Myers Squibb Co; Warszawa; On-site; PLN 212,000 - 256,000; Full time

Job summary

Bristol Myers Squibb is seeking a Sr. Manager to lead the Contingent Labour Program delivery for the UK/Ireland from our Warsaw office.

You will partner with MSP and VMS teams, HR COEs, and suppliers to operationalize processes, technology, and resources across multi-channel talent acquisition. The role focuses on program governance, KPI tracking, and continuous improvement, ensuring quality service and high user satisfaction while aligning with regional and global talent strategies.

Qualifications

• 5-7 years in contingent workforce management experience (MSP or enterprise).
• Bachelor’s Degree required.
• Strong problem solving and data analysis skills; experience with performance metrics and SLAs.

Responsibilities

• Oversee day-to-day MSP and VMS operations and ensure service levels.
• Collaborate with HR COEs, procurement, contracts, and suppliers to optimize the program.
• Drive governance, SOP maintenance, and policy compliance across the contingent workforce program.
• Monitor staffing levels, hiring trends, and KPI performance; push improvements.
• Lead special projects and implement scalable solutions for talent acquisition.

Skills

Contingent workforce management

MSP/VMS collaboration

Analytical skills

Communication & presentation

MS Office proficiency

Education

Bachelor’s Degree

Tools

Power BI

Job description

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”—a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it. At Bristol Myers Squibb, we are inspired by a single vision – transforming patients’ lives through science. In oncology, haematology, immunology and cardiovascular disease – and one of the most diverse and promising pipelines in the industry – each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference.

BMS People Services is seeking a Sr. Manager to oversee the daily service delivery of the Contingent Labour Program in the UK and Ireland. The ideal candidate will have a deep understanding of mid-large market contingent workforce management in partnership with MSP and VMS teams. The position will be based out of our Warsaw office. In this pivotal role, you will partner across HR COE’s, Vendor Suppliers, Functional Support teams, and Business leaders to operationalize the processes, technologies and resources associated with our multi-channelled Talent Acquisition strategies. Your focus is wide as you will lead initiatives in every category of contingent workforce management. The Non-Employee Services team is an evolving organization and your input will directly influence Bristol-Myers Squibb's future. If you absolutely love finding creative ways to enable solutions, drive efficiencies and further explore how the contingent workforce can augment the total talent strategy at BMS - then this is an opportunity for you to join our team. Under the direction of the Contingent Workforce Lead, the Sr. Manager will have responsibility for the delivery of services for the Contingent Workforce program across BMS’ Ireland and UK programs as well as ensuring quality customer service and high user satisfaction on behalf of all partners aligned to the program. The ability to cultivate and maintain strong relationships is critical in order to facilitate quick and accurate issue resolution and continue to build program with the end users.

Core Activities

Oversee day-to-day functions of the MSP and VMS teams and demonstrate a comprehensive mastery of all day-to-day and strategic functions that are required to service the program. These may include staffing desk, payrolling, 1099, SOW worker classification, invoicing, systems integrations, reporting, third party contracts, worker on and offboarding, co-employment, reporting, analysis, risk mitigation, etc. Implement total talent and innovation strategies and tools to achieve internal KPI’s and contracted service level metrics across all TA partners Maintain and demonstrate knowledge of the pharma industry, company products, markets, competition, and financial positions. Providing subject matter expertise in the contingent landscape, presenting market intelligence and strategy recommendations for compliance and risk mitigation. Aid in creating critical partnership with global procurement in the performance of our MSP and VMS partners as well as development and enforcement of program governance Conduct regular meetings with super users, key stakeholders, HR, procurement, contracts, and any other cross functional teams Enforce program policy, contract compliance, and resolve day to day issues with all MSP, suppliers and end users Ensure Standard Operating Procedures (SOPs) are maintained and updated on a regular basis Monitor staffing levels, anticipate hiring trends, and partner with CW Lead to drive strategic initiatives that maintain and improve service delivery and program enhancements. Manage the day to day oversight of the Contingent Labour Program, in partnership with the Master Service Provider, to deliver best in class services to meet evolving contingent staffing needs. Monitor labour and talent trends to optimize the sourcing strategies to meet diverse business objectives Partner with procurement and supplier diversity teams to monitor our preferred staffing partners and programs Provide MSP and VMS partners with ongoing evaluation of performance and provide feedback on areas needing improvement Drive any special projects that are assigned with project plan and documentation. Provide innovative, and scalable solutions that change how we acquire and process talent to drive dramatic improvements. Incorporate opportunities for program enhancement and improvements into daily operations Regularly review MSP team operations, act as internal partner to drive resolution and aid in decision making. Become an expert in VMS tool and gain working knowledge of all HRIS systems which are used in daily operations, including any integrations and feeds between VMS

Requirements

5-7 years in contingent workforce management experience (MSP or enterprise) Working knowledge of labour and employment laws Bachelor’s Degree Demonstrated problem solving capabilities and significant experience with managing various Performance Metrics and Service Level Agreements and a variety of contingent labour related staffing needs Intermediate proficiency in Microsoft Office applications - Word, Excel, Access, PowerPoint Strong analytical, problem-solving, and decision-making skills Possesses high level initiative, ability to multi-task, and has excellent communication and presentation skills

Preferred Competencies

Experience with business intelligence reporting tools and ability to present a strong narrative through analytics. ability to communicate with all levels of leadership, driving action and persuading audiences Strong communication and presentation skills Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

Physical presence at the BMS worksite or physical presence in the field is an essential job function of this role which the Company deems critical to collaboration, innovation, productivity, employee well-being and engagement, and enhances the Company culture.

Compensation Overview

Warsaw - PL: zł211,667 - zł256,491 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. The final compensation will be determined based on demonstrated experience and in accordance with pay equity principles and applicable employment laws.

How We Work

Where you work matters – because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If this posting is missing required information required by local law or incorrect, contact BMS at [e-mail] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.

We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference.