Senior Engineering Manager - Patient Engagement (100% Remote within Poland)

Docplanner; Warszawa; Hybrid; PLN 320,000 - 520,000; Full time

Benefits offered by this job

Remote or hybrid work model

Flexible working hours

20/26 days paid time off

Private healthcare plan

Multisport card

iFeel mental wellness platform

Free English and Spanish classes

Job summary

Docplanner is fostering the reinvention of product development, transforming how we approach coding with AI. We are seeking a Senior Engineering Manager who will lead 7–9 engineers across small squads, owning the Patient Engagement area and staying hands-on in the code.

You will drive AI-enabled development, measure impact with concrete metrics, partner with Product and Design, and mentor engineers to grow while shipping value to patients.

Job description

Welcome to the good side of tech You might have heard about us, but with a different name: Znany Lekarz. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Welcome to the good side of tech You might have heard about us, but with a different name: Znany Lekarz. It all started 12 years ago when we asked ourselves: is anyone in healthcare thinking about patients? We jumped in and we empowered patients by giving them access to leave and read reviews about their visit. We then provided doctors with the technology to manage bookings easily and save time, so they could devote themselves to what they always wanted: treating patients. And today is the day in which we ask you: wanna join us in the next step of making the healthcare experience more human?

Docplanner at scaleWe are leaders in 13 countries so far, and more than 90 million patients trust us every month. 300k+ specialists believe in us and our product, and so do leading venture capital funds such as Point Nine Capital, Goldman Sachs Asset Management and One Peak Partners. And yet, employing over 2.500 people all over the globe, we managed to keep the startup-mindset we started with over 10 years ago.

And why should you join us?Because it feels good to tell your family and your friends how you made the world a little bit better. You go to bed knowing that what you do matters, and that your talents align with your beliefs. We want to make the healthcare experience more human, and that starts with you being you. We believe that taking the diversity of human experience into account makes a better healthcare experience for all . We’re not just different: we embrace diversity. We will encourage you to come to work your whole self, and that includes not coming to the office at all if you prefer not to, as we're 100% remote friendly.

Job DescriptionDocplanner is fostering the reinvention of product development, and above all transforming how we approach coding with AI. We are looking for a Senior Engineering Manager who will lead this transformation from the front lines, while owning the Patient Engagement area. You will lead a group of 7–9 engineers organised into several small squads, each owning a distinct business goal. Your job is to keep those squads fast, focused and genuinely AI-native, and to stay hands-on in the code yourself. This is not a hands-off role. What makes it different is the mindset it asks for. AI-assisted coding is already part of how we work; the next level is turning it into a step change in how quickly we go from an idea to a validated answer. That takes a founder's instincts i.e. running cheap experiments to test assumptions, dropping what doesn't work, and repointing a squad when the user need turns out to be different from what we assumed. The scope is meaningful: Patient Engagement initiatives that directly impact how people interact with their healthcare, focusing on engagement, retention and continuity of care. These aren't just features; they're tools that help real people better manage their health.

What Success Looks Like in 6 Months

• You're making deliberate trade-offs between foundational work and fast experimentation, and you can explain the calls: what you invested in, what you deliberately deferred, and why.
• The engineers reporting to you are visibly growing, engaged, and raising their own bar.
• Your squads are delivering faster and at higher quality, with AI-enabled workflows becoming the default way of working.
• You're personally shipping. Writing code and delivering features at a healthy, steady pace. Setting the bar for what good AI-enabled development looks like in practice.
• Patient Engagement is showing tangible improvements in engagement, retention and continuity of care.

But the real indicator of success? Other teams start knocking on your door. They want to understand your workflows, adopt your practices, and replicate your results. Not in theory, but in ways that actually ship better patient experiences, faster.

What You'll Do

• Lead 7–9 senior engineers across several small squads, each owning distinct business goals. Owning their growth, performance and hiring, and keeping each squad clear on the outcome it's accountable for.
• Track and communicate impact with concrete metrics such as delivery speed, quality, developer satisfaction and product outcomes.
• Set the direction on where to invest: which foundations are worth building, which bets are worth a fast experiment, and when to pivot a squad based on what the users actually need.
• Partner closely with Product and Design to solve real patient problems end to end.
• Push AI-assisted development well past where we are today in Patient Engagement. Prove the practices work, then help scale them across engineering.
• Influence the wider Engineering community by example. Sharing what works, partnering rather than mandating, and helping teams adopt AI-enabled ways of working.

Lead Through Code

• Experiment with and establish AI-powered development workflows, then teach others through direct, hands-on demonstration
• Solve real patient engagement and continuity challenges through hands-on coding, using cutting-edge AI development tools to demonstrate new possibilities.
• Prototype and build solutions that showcase AI-enabled development practices in patient-facing products.
• Work directly in your teams' codebases. It means not just reviewing, but implementing features and architectural changes.

What We're Looking For

• You operate with a founder mindset. You move from idea to experiment quickly, validate with real users, and change direction without ego when the evidence says you should
• You've led multiple teams or squads at once, and you know how to keep each one focused on its own outcome without becoming a bottleneck.
• You thrive in ambiguity and enjoy being the first to try something new, figure out what works, and help others navigate the same path.
• You measure what matters and iterate relentlessly, focused on building software that is faster, better and more impactful.
• You bring solid hands-on experience using AI to accelerate software development, improving how code is written, reviewed and refactored, with strong judgment on when to rely on AI versus traditional approaches.
• People naturally follow your technical lead because you consistently deliver results and raise the bar for those around you.
• You genuinely enjoy teaching and mentoring, whether through pairing, retrospectives, or helping others level up.

Bonus points if you've worked at scale, but we care more about how you think, the impact you drive, and your focus on meaningful user outcomes than the size of your previous company.

Let’s talk money

• A salary adequate to your experience and skills.

True flexibility and work-life balance

• Remote or hybrid work model with or hub in Warsaw;
• Flexible working hours (fully flexible, as in most cases you only have to be on a couple of meetings weekly);
• 20/26 days of paid time off (depending on your contract);
• Additional paid day off on your birthday or work anniversary (you choose what you want to celebrate).

Health comes first

• Private healthcare plan with Signal Iduna for you and subsidized for your family.
• Multisport card co-financing for you to have access to sports facilities across Poland.
• Access to iFeel, a technological platform for mental wellness offering online psychological support and counseling.

Keep growing with us

• Free English and Spanish classes.

We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.

"We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period." Mariusz Gralewski, CEO