Senior Coupa Administrator - Procurement

HERE Technologies; Kraków; Hybrid; PLN 211,000 - 297,000; Full time

Job summary

A global technology firm is seeking a Senior Coupa Administrator to manage and optimize their procurement platform. You will play a key role in ensuring efficient and compliant operations while supporting process improvements. The ideal candidate will have a Master’s degree and significant experience in Coupa administration. This position offers a flexible work environment with a diverse and international team.

Benefits

Innovative and modern technologies

Flexible working hours

Medical coverage for family

Yearly variable bonus

Option for B2B contract

Qualifications

• 6 years of hands-on experience in Coupa administration and daily management.
• Strong understanding of Source-to-Pay processes.
• Proactive and self-directed in a global environment.

Responsibilities

• Administer and manage the Coupa platform and user access controls.
• Provide technical support and resolve user issues.
• Lead process improvement initiatives within procurement operations.
• Collaborate with IT to manage Coupa integrations.
• Design and maintain dashboards for procurement insights.

Skills

Coupa administration

E-procurement modules

Excel proficiency

Analytical skills

Problem-solving skills

Communication skills in English

Education

Master’s degree in IT, Engineering, or related field

Job description

• As a Senior Coupa Administrator – Procurement, you will play a key role in managing and optimizing HERE’s global procurement platform.
• You will ensure that Coupa operates efficiently, securely, and in alignment with business and compliance requirements, while supporting continuous process improvement and user adoption.

responsibilities :

• Administer and manage the Coupa platform including advanced user access controls, system configurations, vendor data, approval workflows, and system updates.
• Provide advanced technical support and troubleshooting, ensuring high system availability and resolving complex user issues.
• Lead process improvement initiatives to increase efficiency, enhance automation, and leverage best practices within procurement operations.
• Collaborate with IT and Global Process teams to manage and optimize integrations between Coupa and other business systems, including ERP platforms (preferably PeopleSoft).
• Evaluate and coordinate system upgrades and patch releases, working closely with HERE IT and super user groups to assess impact and ensure smooth deployment.
• Develop and deliver user training programs, provide mentorship, and maintain up-to-date documentation of system configurations, workflows, and procedures.
• Ensure compliance and data security, aligning system setup with HERE’s policies and applicable regulations.
• Design and maintain dashboards, reports, and analytics to support procurement insights, sourcing performance, and executive decision-making.
• Maintain and manage master data in the Coupa application, including sourcing categories and taxonomy.
• Support sourcing analytics and ad-hoc reporting, assisting stakeholders with data extraction, transformation, and analysis.

requirements-expected :

• Master’s degree in IT, Engineering, or a related field.
• ~6 years of hands-on experience in Coupa administration, configuration, and daily system management.
• Strong background in e-procurement modules: Procure, Invoice, Pay, Sourcing, Contract, Supplier Management, Analytics, Expense.
• Understanding of Source-to-Pay processes and best practices.
• Proficiency in Excel
• Excellent analytical, problem-solving, and troubleshooting skills.
• Strong interpersonal and communication skills in English.
• Proactive, self-directed, and comfortable working independently in a fast-paced, global environment.
• Ability to apply logic and sound judgment in complex business contexts.

offered :

• Innovative and modern technologies
• Truly international team of fantastic & talented people from 60+ countries worldwide, working from strong tech hubs located in Europe, the US, and Asia, along with multiple smaller locations
• Flexible working hours & a flexible approach to office vs. remote work
• Medical coverage for you and your family
• Yearly variable bonus
• Option to work on a B2B contract (please note: benefits, bonus do not apply in this case)