Senior Business and Data Analyst (LLM-based Productivity Tool)

HSBC Service Delivery (Polska) Sp. z o.o.; Kraków; On-site; PLN 180,000 - 240,000; Full time

Job summary

A leading global financial services provider in Poland is seeking a Senior Business and Data Analyst to support the development of Generative AI products. You will provide business insights into AI initiatives and drive value creation through analysis and collaboration. The role requires strong data interpretation skills and a deep understanding of AI technologies. This position includes a range of benefits and offers a dynamic work environment.

Benefits

Annual performance-based bonus

Private medical care

Life insurance

Multisport card

Flexible working time

Remote work opportunities

In-office gym

Qualifications

• Strategic thinker with exceptional attention to detail.
• Ability to navigate and interpret intricate datasets.
• Proven track record of creating insightful presentations and reports.

Responsibilities

• Gather information and provide data analysis for AI insights.
• Develop and maintain detailed reports on AI performance.
• Identify trends and support strategic decision-making.
• Collaborate with AI engineers for feature requirements.
• Create presentations demonstrating AI impact on decision-making.
• Stay informed on developments in AI technologies.

Skills

Problem-solving abilities

Strong data interpretation skills

Expertise in Excel and data analysis tools

Experience in report generation

Understanding of AI technologies

Governance & risk awareness

Communication and organization

Proactive and passionate

Job description

Senior Business and Data Analyst (LLM-based Productivity Tool)

Your responsibilities

• Data Analysis for AI Insights: Gather information from various sources and provide analysis to derive insights regarding AI utilisation and its contribution to business value.
• MI Report Development and Maintenance: Develop and sustain detailed reports to effectively monitor AI performance and ensure responsible AI.
• Trend Identification and Strategic Support: Identify trends and patterns within data to support informed strategic decision‑making processes.
• Collaboration with AI Engineers: Collaborate with AI engineers to develop requirements for new AI features.
• Presentation and Communication: Create compelling presentations and communications that communicate data about AI performance and adoption, demonstrating how these technologies can enhance decision‑making processes and financial strategies.
• Continuous Learning and Innovation: Stay informed about the latest developments in AI and other emerging technology advancements relevant to the financial services sector. Share insights and knowledge to foster a culture of continuous learning and innovation.

Our requirements

• Problem‑Solving Abilities: Strategic thinker with exceptional attention to detail coupled with strong problem‑solving skills to provide data‑driven output.
• Strong Data Interpretation Skills: Ability to navigate and interpret intricate datasets, providing insights that drive strategic business decisions.
• Demonstrable expertise in utilising Excel and other data analysis tools to extract and manipulate complex datasets efficiently.
• Experience in Report Generation: Proven track record in the creation of presentations and reports from complex technical data for a wide range of stakeholders. Demonstration that outputs are insightful and actionable.
• Comprehensive Understanding of AI Technologies: A solid grasp of artificial intelligence technologies and their practical applications within business environments.
• Governance & Risk Awareness: Show high ethical standards and awareness of the ethical considerations of implementation of Generative AI.
• Communication and Organisation: Strong organisational skills to manage AI events and engagements, coupled with exceptional interpersonal and communication skills.
• Proactive and Passionate: Proactive attitude, self‑motivated, goal‑oriented, and passionate about staying up to date on the latest technology advancements and their benefits to financial services.

What we offer

• Annual performance‑based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One‑time reimbursement of home office set‑up (up to 800 PLN)
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Language classes
• Financial support with trainings and education
• Social fund
• Free parking
• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• corporate sports team
• coffee / tea
• parking space for employees
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• family picnics
• In‑office gym

Recruitment stages

• Online assessment
• Phone interview
• Job interview
• Welcome to HSBC!

About the role

We are seeking a highly capable and motivated individual to join HSBC’s Group AI function to support the development of Generative AI products for HSBC. This individual will provide key business insights into AI and drive value creation using AI across the organisation through analysis, engagement, and collaboration across Group AI Management & Strategy and Value Streams.

The role demands a good understanding of AI technologies and their applications, coupled with strong analytical and communication skills. The successful candidate will work across multiple teams and with data from multiple sources to create valuable output ensuring AI performance and providing insights to drive adoption and successful development of AI.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o. o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1. 7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.

Before you apply, please note that we will take into the consideration only applications that include the following statement:

“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about. hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR). ”

Due to the high number of applications, we reserve the right to contact selected candidates only.

In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow. [e-mail].