Senior Business Analyst – Digital Investment Platforms

GFT Technologies SE; Warszawa; Hybrid; PLN 155,000 - 237,000; Full time

Benefits offered by this job

Hybrid work in Warsaw

Medical, sport, lunch subsidy, life保险

Online training and certifications

Access to e‑learning platform

Work From Anywhere up to 140 days/year

Social events

Job summary

GFT Poland is seeking a Senior Business Analyst to work on a banking project focused on retail investment products. You will analyze digital processes and customer journeys for equities, ETFs, funds, advisory, and Wealth Management, and design mobile and self-service investment flows.

Responsibilities include mapping end-to-end journeys, collaborating with UX/UI and backend teams, ensuring MiFID-compliant onboarding and digital sales, and assisting backlog refinement and validation throughout

Qualifications

• Min 5 years of experience in a Business Analyst role.
• Strong banking domain experience (investments retail banking).
• Ability to independently manage an analysis workstream and deliver outputs.
• Strong stakeholder management and workshop facilitation skills.
• Fluent Polish and good English.

Responsibilities

• Analyze and design digital processes and customer journeys for retail investment products (equities, ETFs, funds, advisory, Wealth Management).
• Design and optimize mobile and self-service investment processes for a seamless customer experience.
• Gather and translate stakeholder needs into business requirements, user stories and acceptance criteria.
• Map end-to-end customer journeys, identify pain points and opportunities for automation or simplification.
• Collaborate with UX/UI and back-end teams to reflect requirements in user experience and system capabilities.
• Support MiFID-compliant digital solutions, onboarding and digital sale of investment products.
• Assist backlog refinement, prioritisation and product development across delivery lifecycle.
• Participate in solution validation to ensure functionality meets business and end-user needs.
• Cooperate with banks, brokerages and investment fintechs on modern digital investment platforms.

Skills

Stakeholder management

Polish language

English communication

Agile collaboration

Job description

GFT Poland is seeking a Senior Business Analyst to work on a banking project focused on retail investment products. You will analyze digital processes and customer journeys for equities, ETFs, funds, advisory, and Wealth Management, and design mobile and self-service investment flows.

Responsibilities include mapping end-to-end journeys, collaborating with UX/UI and backend teams, ensuring MiFID-compliant onboarding and digital sales, and assisting backlog refinement and validation throughout