Senior Business Analyst: Change & Process Improvement

Citibank (Switzerland) AG; Warszawa; Hybrid; Confidential; Full time

Job summary

An international financial services provider is seeking a Senior Business Analyst to shape and drive process and technology change in its Operations Project Management team. The ideal candidate will have at least 5 years of relevant experience, strong analytical and communication skills, and the ability to work in a fast-paced environment. This role offers a competitive salary, annual bonus, and opportunities for professional growth in a diverse environment with hybrid work options.

Benefits

Competitive salary

Annual salary review

Discretionary annual performance bonus

Private healthcare

Employee pension plan

Life insurance

Structured onboarding process

Extensive training offerings

Qualifications

• At least 5 years of experience as a Business Analyst in Change Management.
• Experience with asset management clients and investment fund vehicles.
• Thorough understanding of financial markets.
• Very good command of English.

Responsibilities

• Perform process analysis and design solutions.
• Deliver business requirements and oversee testing.
• Manage client and business ad-hoc queries.
• Contribute to project plans and execution.

Skills

Strong analytical skills

Excellent communication skills

Stakeholder management

Ability to work under pressure

MS Visio

PowerBI

SQL

Education

Understanding of BABOK standard

IIBA certification

Job description

An international financial services provider is seeking a Senior Business Analyst to shape and drive process and technology change in its Operations Project Management team. The ideal candidate will have at least 5 years of relevant experience, strong analytical and communication skills, and the ability to work in a fast-paced environment. This role offers a competitive salary, annual bonus, and opportunities for professional growth in a diverse environment with hybrid work options.