Senior Business Analyst

Citibank (Switzerland) AG; Warszawa; On-site; Confidential; Full time

Job summary

An international financial services provider is seeking a Senior Business Analyst to shape and drive process and technology change in its Operations Project Management team. The ideal candidate will have at least 5 years of relevant experience, strong analytical and communication skills, and the ability to work in a fast-paced environment. This role offers a competitive salary, annual bonus, and opportunities for professional growth in a diverse environment with hybrid work options.

Benefits

Competitive salary

Annual salary review

Discretionary annual performance bonus

Private healthcare

Employee pension plan

Life insurance

Structured onboarding process

Extensive training offerings

Qualifications

• At least 5 years of experience as a Business Analyst in Change Management.
• Experience with asset management clients and investment fund vehicles.
• Thorough understanding of financial markets.
• Very good command of English.

Responsibilities

• Perform process analysis and design solutions.
• Deliver business requirements and oversee testing.
• Manage client and business ad-hoc queries.
• Contribute to project plans and execution.

Skills

Strong analytical skills

Excellent communication skills

Stakeholder management

Ability to work under pressure

MS Visio

PowerBI

SQL

Education

Understanding of BABOK standard

IIBA certification

Job description

## For additional information, please review .We are looking for a Senior Business Analyst who will contribute to onboarding or change of processes and operational work-flows for internal or client driven projects within Securities Services Operations (SSO) Change Department.This role is critical in helping to shape and drive process and technology change across the Middle Office business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.* Perform process analysis and design solutions in response to client or operational needs;* Deliver business requirements, prepare testing plans and execute/oversee testing;* Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals;* Take proactive actions targeted at minimizing and mitigating implementation & projects risk;* Challenge the status quo, display initiative and innovation in coming up with solutions;* Perform root cause analysis of common operational problems;* Manage client and business ad-hoc queries and requirements;* Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met;* Display appropriate involvement in Department initiatives & strategic planning.* At least 5 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs);* Experience of working with asset management clients on a variety of investment fund vehicles (e.g. OEICS, Segregated) or Securities Services operations;* Thorough understanding of financial market;* Understanding of BABOK standard and/or IIBA certification is advantageous;* Very good command of English;* Ability to work in fast paced environment under tight contractual deadlines;* Capability for stepping into project management at times when required;* Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences;* Strong analytical skills;* Knowledge of MS Visio, PowerBI and SQL is a definite assete* Competitive salary; annual salary review; discretionary annual performance bonus;* A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications;* A great environment for learning new technology and tools;* Exposure to variety of products offered on financial market such as Fund Accounting, Middle Office, Custody, Transfer Agent, Trustee and others;* Opportunity to work in hybrid mode;* Social benefits (e.g. private healthcare care, employee pension plan, benefit system, life insurance);* Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with;* Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed);* Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas.------------------------------------------------------**Job Family Group:**Operations - Core------------------------------------------------------**Job Family:**Operations Project Management------------------------------------------------------**Time Type:**Full time------------------------------------------------------**Most Relevant Skills**Please see the requirements listed above.------------------------------------------------------**Other Relevant Skills**For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------*Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.**If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review* *.* *View Citi’s and the poster.*