Senior Business Analyst

ITDS; Kraków; Remote; PLN 80,000 - 100,000; Full time

Job summary

A leading bank and financial institution is seeking a Senior Business Analyst to support the migration of communications to new templates. This remote role involves collaborating with technical teams to ensure high-quality campaign content. Candidates should have experience with CRM systems, strong analytical skills, and the ability to work independently under pressure. A detail-oriented approach is essential for this position.

Qualifications

• Experience with CRM systems.
• Strong analytical skills for business analyses.
• Ability to work in Agile methodology.
• Skilled in user requirements gathering and modeling.
• Design and implement user scenarios.

Responsibilities

• Migrate content to new templates in CRM systems.
• Update product names, graphics, and icons in campaigns.
• Analyze business requirements and translate them into system specifications.
• Collaborate with business and technical teams.

Skills

CRM systems experience

Analytical skills

Agile methodology

User requirements gathering and modeling

User scenarios design and implementation

Detail-oriented

Ability to work independently

Job description

Senior Business Analyst

Join us, and transform business requirements into impactful solutions!

Location: 100% remote work

As a Senior Business Analyst, you will be working for our client, a leading bank and financial institution offering a wide range of services to individuals, small businesses, and large corporations. You will join the CRM content management chapter, supporting the migration of communications to new templates by copying content, updating product names, graphics, and icons. In this role, you will collaborate with business and technical teams, ensuring quality, consistency, and timely delivery of campaign content. We are looking for detail‑oriented, diligent professionals who can work under pressure and effectively translate business requirements into system solutions.

Your main responsibilities:

• Migrating content to new templates in CRM systems
• Updating product names, graphics, and icons in campaigns
• Analyzing business requirements and translating them into system specificationsDesigning and implementing user scenarios for campaigns
• Performing tests to ensure data and content accuracy
• Collaborating with business and technical teams in Agile methodology
• Ensuring high quality, consistency, and timeliness of campaign content
• Documenting processes and reporting progress to stakeholders

You are a perfect fit if you:

• Have experience with CRM systems
• Possess analytical skills and experience in preparing business analyses
• Can work in Agile methodology
• Are skilled in using tools to gather and model user requirements
• Can design and implement user scenarios
• Are detail-oriented, diligent, and well-organized
• Can work independently and efficiently under time pressure

An additional advantage would be if you have:

• Knowledge of project management methodologies
• Openness to change and flexibility in task management