Senior Business Analyst

vmlenterprisesolutions; Katowice; Hybrid; PLN 207.000 - 276.000; Vollzeit

Benefits dieser Stelle

Hybrid or remote working

Zusammenfassung

WPP Enterprise Solutions seeks a Senior Business Analyst with ecommerce experience to join our Delivery team in Poland. You will document business needs, translate them into clear user stories, and guide the delivery team through go-live.

You will facilitate workshops, collaborate with developers and testers, manage client stakeholders, and ensure customer satisfaction. Hybrid or remote work options available.

Qualifikationen

• Experience as a Senior Business Analyst on large ecommerce/digital projects.
• Experience with supplier side, client stakeholders and 3rd parties.
• Proactive, detail-oriented with strong communication and presentation skills.

Aufgaben

• Gather and document requirements, translate into user stories and acceptance criteria.
• Facilitate workshops, review source documentation and present proposals to clients.
• Lead and support other BAs, manage scrum/delivery through go-live.
• Analyse systems, propose efficiencies and provide estimates with PMs.
• Collaborate with developers, testers and end users to ensure client satisfaction.
• Provide user training and maintain strong stakeholder relationships.
• Stay updated on industry advances and share knowledge credibly.

Kenntnisse

Senior BA experience

Agile delivery

Stakeholder management

Requirements gathering

Workshop facilitation

Team leadership

Communication

Problem solving

Time management

Client relationship

Jobbeschreibung

Who We Are

WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients' businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.

Senior Business Analyst with eCommerce experience required to join our Delivery team here in Poland, please note we offer Hybrid or remote working.

The opportunity

Looking for a Senior Business Analyst with proven experience, you will be part of the Business Analysis team and expected to take the initiative in ensuring the business needs of our client are fully documented, understood and met by the proposed solution.

What you'll get to do

• Gather and document requirements and translate them into clear user stories and acceptance criteria that can be used and interpreted by both business and technical users. This will involve planning, running and facilitating workshops, reviewing and assessing source documentation from the customer.
• Manage, guide and support other BAs on your project or in the wider team.
• Identify and recommend options for potential solutions and assessing them for both technical and business suitability.
• Create logical and innovative solutions to complex problems.
• Present proposals to clients.
• Manage a scrum / delivery team through to go live.
• Analyse business systems in order to recommend efficiencies.
• Provide estimates for analysis and project work in conjunction with Project / Programme managers.
• Communicate and collaborate with developers, testers and a variety of end users to ensure all solutions deliver customer satisfaction.
• Provide training to users of a new system as required.
• Plan and work flexibly and support other BAs to meet deadlines.
• Keep up to date with technical and industry sector advances and be able to share your knowledge with credibility.
• Maintain great client and internal stakeholder relationships all levels of the organisation.
• Maintain consistently high levels of client satisfaction and effectively escalating business critical situations to as required.
• Manage situations and problems internally and externally.

What you should have

• Experience working as a Senior Business Analyst on large ecommerce or digital experience projects.
• Experience of working supplier side and managing client stakeholders and 3rd parties.
• Able to plan, and run large workshops with senior client stakeholders and manage senior stakeholders effectively.
• Highly proactive, talented, enthusiastic, focused, eye for detail, professional. Keen to learn and to challenge for smarter ways of doing things; a team player proud of their work who wants to share it.
• You like working in a fast-paced environment and are ready to inspire outstanding online shopper experiences for consumers and brands, no matter what product, service, sector, device or channel!
• You will be happy working at client locations when needed.
• Experience of Agile software delivery.
• Business Process mapping and engineering experience.
• Retail / brand experience.
• Production of high quality user stories and acceptance criteria.
• Analysis and design of systems (package integration and bespoke development).
• Ability to work on your own initiative to an agreed action plan.
• Strong communication skills - as this role requires a high level of communication, interpersonal, influencing and presentation skills.
• Strong problem solving, time management and organisational skills.
• Strong commercial awareness and business acumen.
• Energetic, enthusiastic with strong attention to detail.

Bonus points if you have

• Scrum Master qualification.
• Certified Scrum Product Owner.
• Experience working with multiple different ecommerce / experience platforms.

What we offer

We offer net hourly rate for B2B cooperation ranging from 150 - 200 PLN, dependent on your skills and experience.

Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart , fostering empathy and trust where genuine co