Senior Associate, Prime Video Operational Excellence

Prime Video & Amazon MGM Studios; Województwo mazowieckie; On-site; PLN 59,000 - 71,000; Full time

Job summary

Prime Video & Amazon MGM Studios is seeking a driven Senior Associate to support Content Acquisition Program Managers. You’ll ensure data accuracy in internal systems, handle external vendor queries, and help streamline processes with automation while maintaining high accuracy and speed.

The role emphasizes English fluency, attention to detail, and experience with GenAI, payments, accounting, or legal tools. This is an operational, hands-on position within a fast-paced team in Warsaw.

Qualifications

• Experience in analytical tasks or projects, working with data.
• Experience in a cross-functional or client-facing environment.
• Ability to complete complex tasks quickly with little guidance and react with urgency when needed.
• Knowledge of Excel at an intermediate level (pivot tables, charts, lookups, formulas).
• Fluent in English (speak, write, read).
• Knowledge of GenAI tools.

Responsibilities

• Data entry, maintenance and research in publishing and financial systems, following standard procedures.
• Responding to external vendor queries using well-documented instructions.
• Meeting timeliness and accuracy goals.
• Providing feedback to Program Managers to streamline processes and improve tooling.
• Build or design automation solutions to speed up processes and increase accuracy.

Skills

Analytical tasks

Cross-functional environment

Complex tasks

Excel (intermediate)

English fluency

GenAI tools

Education

Bachelor's degree

Job description

Description

Are you interested in helping the future of entertainment? Do you want to invent, disrupt and redefine what entertainment means for fans, creators, and communities all around the globe?

As part of the Prime Video team, you’ll get to work on projects that are fast-paced, challenging, and varied. Also, you’ll get to experiment with new possibilities and collaborate with remarkable people.

We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented creatives, technologists, marketing professionals and so much more, you can decide where a career with Prime Video takes you!

The Prime Video team is looking for a driven and analytical candidate to join our Operational Excellence team as a Senior Associate supporting Content Acquisition Program Managers. In this role, you will support data accuracy in internal publishing and financial systems, as well as resolution of external vendors queries.

The Senior Associate should be fluent in English, have strong attention to detail and ideally experience working with Gen AI, payments, accounting or Legal tools.

Key job responsibilities

Data entry, maintenance and research in publishing and financial systems, following standard procedures

Responding to external vendor queries using well-documented instructions

Meeting timeliness and accuracy goals

Providing feedback to Program Managers to streamline processes and improve tooling

Build or design automation solutions to speed up processes and increase accuracy

A day in the life

This role is highly operational. On any given day, you might be processing a batch of content agreements in the morning, supporting vendors with payment-related inquiries after and proposing a workflow change in the afternoon. The ideal candidate is someone who finds satisfaction in dependable, accurate delivery, while constantly looking for ways to make things faster, simpler, or more scalable.

About The Team

The Prime Video subscription service continues to grow in scope and complexity each year, with content deals spanning multiple European territories and hundreds of deals processed annually. Content Acquisition Program Management is the operational backbone that ensures content deals are accurately translated into our systems, payments reach partners on time, and content is available for customers without delay. The team handles daily operations at volume and drives programs to automate and scale deal lifecycle management through AI and tooling innovation. We operate within a culture of operational excellence, continuously raising the bar on accuracy, speed, and efficiency across everything we do.

Basic Qualifications

• Experience in analytical tasks or projects, working with data
• Experience working in a cross-functional or client-facing environment
• Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround, or experience in commercial tasks or environments
• Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
• Speak, write, and read fluently in English
• Knowledge of GenAI tools

Preferred Qualifications

• Bachelor's degree
• Experience working with vendors or partners
• Experience using data and metrics to determine and drive improvements
• Experience with catalog management
• Experience with accounting/financial systems
• Experience with content management systems
• Experience with interpreting legal agreements
• Adept at working with different systems

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher base salary, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

Company supplementary benefits apply subject to further terms, including pension plans, health insurance, life and disability insurance, business travel insurance, MultiSport card, employee discount code and program (EDC/Extras), and the Employee Assistance Program (private and confidential counselling and referral service to support health and well-being).

See below the minimum gross base salary for this position:

Warsaw, POL - 5,858.33 PLN Monthly

Company - Amazon Support Services Poland Sp. z o.o.

Job ID: A10601000