Scrum Master - Insurance Domain

EY; Katowice; Hybrid; PLN 120,000 - 170,000; Full time

Job summary

EY GDS Poland is seeking a Scrum Master for the Insurance domain based in Katowice with a hybrid work arrangement (2 days in office, 3 days remote). You will partner with stakeholders to gather requirements, guide agile teams, maximize out-of-the-box insurance functionalities, and minimize customizations for efficient, cost-effective implementations.

Experience with Guidewire and insurance workflows is a plus; the role emphasizes collaboration, communication and continuous improvement across a

Qualifications

• 3+ years of experience as a Scrum Master in the Insurance domain.
• Strong analytical and problem‑solving skills.
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Exceptional communication and presentation skills.

Responsibilities

• Facilitate gathering of functional requirements with stakeholders.
• Analyze business needs and guide teams toward optimal solutions.
• Maximize the use of out-of-the-box functionalities while minimizing customizations.
• Foster collaboration, continuous improvement and effective communication among team members and stakeholders.

Skills

Insurance domain knowledge

Analytical problem solving

Communication and presentation

Stakeholder influence

Agile methodologies

Tools

Jira

Confluence

Job description

Scrum Master – Insurance Domain

Location: Katowice - 2 days in office / 3 days remote

The opportunity

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

Your Key Responsibilities

The ideal candidate will work closely with stakeholders to facilitate the gathering of functional requirements, analyze business needs, and guide teams toward optimal solutions within an Agile framework. A key responsibility will be to maximize the use of out-of-the-box functionalities while minimizing customizations, ensuring efficient and cost-effective implementations. The Scrum Master will also foster a collaborative environment, encouraging continuous improvement and effective communication among team members and stakeholders.

Skills And Attributes For Success

• Strong knowledge of Insurance applications (PolicyCenter, BillingCenter, ClaimCenter).
• Excellent understanding of insurance processes and workflows.
• Ability to influence stakeholders and guide decisions toward optimal solutions.

To qualify for the role, you must have

• 3+ years of experience as a Scrum Master in the Insurance domain.
• Strong analytical and problem‑solving skills.
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence).
• Exceptional communication and presentation skills.

Ideally, you’ll also have

• Guidewire Certification (Business Analyst or similar).
• Experience with Guidewire Cloud implementations.
• Knowledge of integration patterns and third‑party systems in insurance.

What We Look For

We are looking for a Scrum Master with a minimum of 3 years of experience in the Insurance domain, specifically with strong expertise in the Insurance framework. The ideal candidate should possess a deep understanding of insurance processes and workflows, along with the ability to effectively gather and document functional requirements. Exceptional analytical and problem‑solving skills, coupled with familiarity with Agile methodologies, are essential for guiding stakeholders toward optimal solutions. Additionally, a Guidewire Certification and experience with cloud implementations will be considered valuable assets.

What We Offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well‑known brands from across the globe. We’ll introduce you to an ever‑expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

The Exceptional EY Experience. It’s Yours To Build.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long‑term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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