SAP CRM S/4HANA Techno-Functional Consultant (Energy&Utilities)

Look4IT; Polska; Sur place; PLN 210 000 - 270 000; Plein temps

Résumé du poste

Look4IT is seeking an SAP CRM S/4HANA Techno-Functional Consultant for a major energy-sector transformation. You will gather business requirements, translate them into specs, and design/configure SAP CRM and S/4HANA customer management solutions in an international team.

You will develop ABAP/ABAP OO, CRM Web UI, BOL/GenIL, and support integrations (IDoc, RFC, web services, CPI). You will participate in testing, cutover, hypercare, and document outcomes with stakeholders.

Qualifications

• 5+ years of relevant experience with SAP CRM and/or SAP S/4HANA customer management (incl. S/4HANA Service/Customer Management).
• Techno-functional profile: functional configuration and hands-on development (ABAP/ABAP OO; CRM Web UI, BOL/GenIL).
• Experience with at least one SAP S/4HANA project involving CRM / customer management functionality.
• Good understanding of Business Partner, contract and customer service processes and integration patterns (IDoc, RFC, web services, CRM Middleware / replication).
• Fluent English; Polish knowledge is a plus.
• Availability to start immediately.

Responsabilités

• Gather and analyse business requirements for customer management and translate into functional and technical specs.
• Design, configure and enhance SAP CRM / SAP S/4HANA customer management solutions (Business Partner, contracts, service and customer interaction).
• Develop and enhance the solution technically: ABAP / ABAP OO, CRM Web UI (BOL/GenIL), BAdIs and enhancements, OData and Fiori.
• Support and develop integrations between CRM / S/4HANA and other systems (e.g. IS-U / Utilities, billing, middleware, IDoc / RFC / web services, CPI).
• Analyse and resolve incidents and defects across functional and technical layers; data replication and master data issues.
• Participate in testing (unit, integration, UAT), cutover and hypercare activities; document work with stakeholders.

Connaissances

SAP CRM

SAP S/4HANA

ABAP/ABAP OO

CRM Web UI

IDoc/RFC/Web services

English language

Description du poste

On behalf of our Client, one of the largest energy companies in Europe, we are looking for an SAP CRM S/4HANA Consultant who combines functional and technical expertise, to support the Client’s customer management and utilities landscape in an ongoing SAP transformation.

This is a hands‑on role for a consultant who is equally comfortable running a workshop with business users and designing, building or debugging the solution in the system. You will work in an international team on a long‑term assignment with immediate start.

In the role of an SAP CRM S/4HANA Techno‑Functional Consultant, you will:

• Gather and analyse business requirements in customer management processes and translate them into functional and technical specifications;
• Design, configure and enhance SAP CRM / SAP S/4HANA customer management solutions (Business Partner, contracts, service and customer interaction processes);
• Develop and enhance the solution technically: ABAP / ABAP OO, CRM Web UI (BOL/GenIL), BAdIs and enhancements, OData services and Fiori applications;
• Support and develop integrations between CRM / S/4HANA and other systems (e.g. SAP IS-U / S/4HANA Utilities, billing, middleware, IDoc / RFC / web services, SAP PI/PO or CPI);
• Analyse and resolve incidents and defects across functional and technical layers, incl. data replication and master data issues;
• Take part in testing (unit, integration, UAT), cutover and hypercare activities;
• Prepare documentation and work closely with business stakeholders, architects and other consultants in an international team.

Requirements:

• 5+ years of relevant experience with SAP CRM and/or SAP S/4HANA customer management (incl. S/4HANA Service / Customer Management);
• Proven techno‑functional profile: both functional configuration and hands‑on development (ABAP / ABAP OO; CRM Web UI, BOL/GenIL);
• Experience with at least one SAP S/4HANA project involving CRM / customer management functionality;
• Good understanding of Business Partner, contract and customer service processes and of integration patterns (IDoc, RFC, web services, CRM Middleware / replication);
• Ability to work independently in a client‑facing role and to communicate with business users;
• Very good English (Polish is an advantage);
• Availability to start immediately.

Nice to have:

• Experience in the Utilities and Energy sector, in particular SAP IS-U / SAP S/4HANA Utilities and SAP CRM for Utilities (e.g. move‑in / move‑out, contract management, Customer Interaction Center, IS-U–CRM integration);
• Experience with OData / SAP Gateway, Fiori / UI5, CDS views and SAP BTP;
• Experience with SAP Commerce Cloud, SAP Sales / Service Cloud (C4C) or SAP CX integration;
• Experience in Agile delivery and in international, multi‑vendor teams.
• Long‑term assignment for a leading European energy company;
• Remote work in an international environment;
• Working with the latest SAP technologies;
• Immediate start and a real impact on a key transformation in the energy sector.