Salesforce Business Analyst

Sii Poland; Bydgoszcz; On-site; PLN 191,000 - 277,000; Full time

Job summary

A leading technology company in Poland is looking for a Salesforce Business Analyst to join a friendly team. You will be responsible for maintaining functional documentation, gathering requirements, and supporting the development of solutions. This role requires at least 3 years of Salesforce project experience, strong organizational skills, and fluency in both Polish and English. Join us for competitive benefits and a supportive work environment.

Benefits

Great Place to Work

Solid financial situation

Contracts with the biggest brands

Centre of internal trainings

Access to many experts

Open management team

Profit sharing

Passion Sponsorship program

Integration events and trips

Comfortable offices

MySii app

Medical care

Qualifications

• Minimum 3 years of experience as a business analyst in Salesforce-based projects.
• Good knowledge of Sales, Service and Experience Cloud.
• Ability to gather requirements, create documentation, and estimate analytical work.
• Self-reliance and good work organization.
• Knowledge of English (min. B2) and fluency in Polish.

Responsibilities

• Create and maintain functional documentation.
• Work with the creation of user stories.
• Gather requirements and translate them into Salesforce solutions.
• Support the development team in implementing solutions.

Skills

Business analysis

Salesforce

UML/BPMN notation

Communication

Job description

Join us in the role of Salesforce Business Analyst! A friendly and experienced team and the support of Sii's Salesforce Competence Center, which provides access to experts and development opportunities, await you. This is a great opportunity to work in a stable project, develop your competencies and co‑create cutting‑edge solutions in Sales, Service and Experience Cloud. If you are able to smoothly combine the world of business and technology, are comfortable with project work and can independently organize your work — this ad is for you!

Your tasks

• Creating and maintaining functional documentation.
• Daily work with the creation of user stories and their refinement.
• Working with the business to gather requirements and translate them into solutions in Salesforce.
• Preparing functional designs for new functionalities.
• Supporting the development team in the implementation of solutions.
• Participation in workshops and project meetings with stakeholders.
• Basic support in testing of prepared solutions.

Requirements

• Minimum 3 years of experience as a business analyst in Salesforce‑based projects.
• Good knowledge of Sales, Service and Experience Cloud.
• Ability to gather requirements, create documentation and estimate analytical work.
• Practical knowledge of UML/BPMN notation or other business process modelling methods.
• Experience in conducting customer workshops and working with stakeholders.
• Self‑reliance, good work organization and ability to operate without detailed guidance.
• Communication skills and ease of finding oneself in a large team.
• Knowledge of the English language to the extent that you can communicate freely in business – min. B2.
• Residence in Poland required and fluency in Polish language.

Job no. 251030-PXM9S

Benefits For You

• Great Place to Work
• Solid financial situation
• Contracts with the biggest brands
• Centre of internal trainings
• Many experts you can learn from
• Open and accessible management team
• Profit sharing
• Passion Sponsorship program
• Regular integration events and trips
• Comfortable and well‑equipped offices
• MySii app
• Medical care