Sales Support Specialist - 12 months fixed-term (f/m/d)

Axpo Group; Warszawa; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading energy company in Poland is seeking a Sales Support Specialist. The role includes cooperating with Sales Partners, optimizing processes, and providing high-quality service. Ideal candidates will have a high school diploma, strong communication skills in Polish, and basic English. Flexible working hours and a progressive medical care package are offered.

Benefits

Fixed-term contract

International development opportunities

Medical care package

Multisport card co-financing

Foreign language classes

Flexible working hours

City center office

Qualifications

• Native Polish speaker; basic or higher English skills.
• Willingness to share knowledge and participate in exchanges.
• Ability to recognize the impact of actions on others.

Responsibilities

• Cooperate with Sales Partners and Internal Sales Department.
• Contact Sales Partners via mail or phone.
• Provide high-quality service for Sales Partners.
• Optimize processes and define system requirements.
• Implement initiatives to improve service quality.

Skills

Conflict resolution skills

Clear and accurate communication

Team collaboration

Ability to create trust

Education

High school diploma

University degree

Job description

Axpo is driven by a single goal – delivering a sustainable future through innovative energy solutions. It is the largest producer of renewable energy in Switzerland and an international leader in energy trading, as well as offtake of solar and wind power. While using state-of-the‑art technology, Axpo introduces innovations to meet the changing needs of its customers in more than 30 countries across Europe, North America, and Asia.

Axpo has been operating in the Polish market for over 20 years now. It employs about 270 people and is one of the largest independent offtakers of green energy. Customers in Poland benefit from tailor‑made offers for the purchase and supply of energy and gas based on structured and long‑term contracts. Axpo Polska also provides services to more than 25,000 companies from the small and medium‑sized enterprises segment and, since April 2020, it has only been offering energy with a certified origin from renewable energy sources. While supporting energy transition in Poland, the Company also implements large‑scale photovoltaic projects.

Sales Support Specialist

Your responsibilities:

• Cooperation with the Sales Partners and Internal Sales Department
• Contact via mail or phone with the Sales Partners
• High quality service for Sales Partners
• Development initiatives in the area of Sales Support: optimization of processes, system requirements definition and implementation of changes
• Implementation of new initiatives leading to an increasing quality of service for Sales Partners

Our requirements:

• High school diploma is necessary; University degree is desired
• Makes his/her own knowledge available and takes part in exchange
• Takes account of the consequences that his/her own actions have on others
• Possesses a strong ability to deal with conflicts
• Communicates in a manner that is clear, accurate, decisive and appropriate to the target group
• Creates transparency and trust through credible, open and respectful communication
• Polish – native; English – basic or higher

What we offer:

• 12 months fixed‑term contract of employment with Axpo Polska
• Development in an international company that is shaping the face of the energy market.
• A progressive medical care package that takes care of your health and well‑being.
• Co‑financing of the Multisport card, enabling the use of various forms of physical activity.
• Foreign language classes during working hours.
• Flexible working hours and the possibility to work in hybrid mode.
• An office with a beautiful view, located in the city center.
• A motivated team, ready to guide you through your daily challenges