Sales Support Coordinator

Samskip Multimodal B.V; Województwo pomorskie; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading logistics company in Poland seeks a Sales Support Coordinator to assist the sales team. Responsibilities include managing quotes, agreements, and correspondence to enhance customer experiences. Ideal candidates are outgoing, organized, and fluent in English. The role offers a competitive salary and a flexible work environment with remote options.

Benefits

Employment contract with salary 7,000–8,000 PLN gross

Pet friendly office

Remote work after onboarding

Private medical care – Medicover

Co-financing of Multisport card

Regular team-building meetings

Relaxed atmosphere and no dress code

Qualifications

• Fluency in English (written and spoken) is mandatory.
• Experience in logistics or shipping is a plus, but not required.
• Fluency in French or Arabic (written and spoken) is a nice-to-have.

Responsibilities

• Create and follow-up on quotes.
• Manage agreements in MySamskip.
• Handle internal and external correspondence.
• Support reporting (internal and external).
• Act as a back-up for sales teams.
• Provide CRM support.
• Manage sales-related invoice disputes.
• Interact with other departments and stakeholders.
• Maintain customer relationships.

Skills

Outgoing personality

Fluency in English

High organizational skills

Proactive mindset

Customer-focused

Team player

Job description

We are a leader in providing modern and sustainable logistics solutions throughout Europe. We focus on high quality customer service and building lasting relationships with our partners. In Poland, we have been expanding for 8 years in two locations: in Gdansk and Bydgoszcz.

As Sales Support Coordinator, you will play a key role in supporting the sales team, ensuring that administrative processes and commercial offers run seamlessly to deliver an excellent customer experience. Your role is to support day-to-day sales activities, manage documents and liaise with other departments within the company to ensure that the team's objectives are met effectively. Working in our team is an excellent opportunity to develop in an international environment that focuses on collaboration.

Our aim is to create an atmosphere in which every team member has room to develop, and the company grows with them. We value individuals who not only perform their duties professionally, but also contribute to an open, supportive working climate.

If you are a person who manages tasks effectively, values organization and efficiency, and enjoys supporting team activities, then you are the person we are looking for! Join us - Together we make things happen!

Your responsibilities:

• Quote creation and follow-up
• Creating and managing agreements in MySamskip
• Managing internal and external correspondence via the sales inbox
• Support for reporting (internal and external)
• Act as a back-up for Field and Inside Sales teams
• CRM support
• Managing (sales related) invoice disputes
• Daily interaction with other departments or stakeholders
• Maintaining relationships with customers

Our requirements:

• An outgoing, relationship-driven personality – you enjoy connecting with people and building trust
• Fluency in English (written and spoken) – mandatory
• High organizational and time management skills
• Assertive, proactive, and customer-focused mindset
• A “can-do” attitude – you’re not afraid of the phone or difficult questions from customers
• Willingness to learn and develop within an international environment
• Team player with openness to global cooperation
• Experience in logistics or shipping is a plus, but not required
• Fluency in French or Arabic (written and spoken) – nice to have, but no required

What we offer:

• Employment contract (UoP) with a salary of 7,000–8,000 PLN gross
• Work in a pet friendly office in Garnizon
• Remote work after onboarding – 1 day working from home – 4 days from the office per week
• Regular team-building meetings to build relationships and team atmosphere
• Private medical care – Medicover
• Co-financing of the Multisport card
• Employee Recommendation Program
• An adaptation program that will smoothly introduce you to your new responsibilities
• We have a relaxed atmosphere and no dress code – we want you to feel good and comfortable with us in every way