Sales Order Specialist with German

London Stock Exchange Group; Gdynia; On-site; PLN 120,000 - 180,000; Full time

Job summary

A leading financial services provider is looking for a Sales Order Specialist with German in Gdynia. The role involves managing administrative processes from contract signing to invoicing. You will be responsible for creating accounts, billing, and providing excellent service to clients. Ideal candidates possess strong communication and organizational skills, along with proficiency in CRM tools. A competitive package with language allowance and wellness benefits is offered.

Benefits

Language allowance up to 8,600 PLN

Private medical care

Monthly wellness allowance

Corporate pension plan

Lunch card allowance

Development access to e-learning platforms

Bonus for successful referrals

Two additional days off for charity work

Qualifications

• Must be fluent in both English and German.
• Excellent communication skills are required.
• Strong computer skills, including Microsoft Office experience.

Responsibilities

• Prepare contracts for clients purchasing products.
• Create client accounts and grant system permissions.
• Manage the billing process and resolve compliance issues.

Skills

Fluent English (minimum B2)

Fluent German

Excellent communication skills

Strong computer skills

Organizational skills

Tools

CRM platforms (e.g., Siebel, Salesforce)

Billing systems (e.g., SAP)

Job description

Sales Order Specialist with German page is loaded## Sales Order Specialist with Germanlocations: POL-Gdynia-3T Office Park, Tower Ctime type: Full timeposted on: Posted Todayjob requisition id: R0114003YOU AND YOUR TEAMYou will join the Order Management division of the Customer Operations organization with around 75 colleagues based in Gdynia. Altogether our major responsibility is to provide administrational support to our client-facing teams (usually these are Account Managers from the Sales department). As Order Management Specialists we cooperate with a number of internal teams and sometimes we also directly support external clients.As a Sales Order Specialist you will facilitate all administrative processes to assure that our client signs the proper contract, receives access to use our products and is correctly billed. We call our service “order to cash” because we manage the series of tasks that need to be processed from the moment the client puts an order till the invoice is paid.SOME OF THE DAILY TASKS YOU WILL PERFORM:• Preparing contracts for clients who decide to buy our products or services• Creating client’s accounts and granting system permissions for the proper services• Managing billing process and assure that clients receive correct invoices• Resolving compliance issues in cooperation with Compliance & Legal Teams• Operating on a number of internal tools and applications related to customer relationship management (CRM)• Responding to clients’ queries assuring the highest standards of customer service• English language fluency (minimum B2) and German• Excellent communication skills to feel comfortable when collaborating with a number of different teams• Excellent organizational skills and ability to quickly learn new processes and applications• Very good analytical and critical thinking skills to enable you to look for alternative solutions when facing e.g. system errors• Strong computer skills, including experience with Microsoft Office applications• Aptitude for work in a fast paced and goal-oriented environmentYOU WILL BE EVEN MORE COMPETITIVE WITH:• Previous experience in using CRM platforms such as Siebel or Salesforce and/or billing systems such as SAP**Your package when joining Gdynia team:*** **Language allowance**: up to **8,600 PLN** based on the level of language comprehension,* **Contract**: This is a secondment position, we offer a first job contract till April 2027 , with the possibility to extend to a permanent job contract (PL: umowa o pracę)* **Bonus:** Bonus plan assigned to every position* **Wellbeing**: monthly wellness and work-from-home allowance, and employee assistance program* **Healthcare**: private medical care with Medicover, premium package fully covered by employer and life insurance with Generali* **Lunch card**: meal allowance on personal lunch card provided monthly* **Future**: corporate pension plan supported by Fidelity International offering additional 5% of base salary to invest in selected funds, and LSEG Employee Share Purchase plan available* **Reward and Recognition**: additional awards and vouchers available for extra achievements* **Referral**: Bonus between 8,000 to 10,000 PLN for successful recommendation of a new colleague* **Development**: E-learning platforms access with a range of training and certified courses* **LSEG Products**: availability to access real-time economic data through our flagship Workspace platform* **Diversity**: Inclusive culture built by colleagues from over 40 countries representing various age, gender, race, and beliefs* **Charity**: 2 additional days off for voluntary jobs* **Office**: brand new, sustainable office with cafeteria and chillout space. Location 3T Office, Gdynia is less than 200m to PKM station and a walking distance to SKM station. Underground car park with 122 spaces for LSEG employees* **Activities**: sport teams and social events to join e.g. weekly yoga classes in the office* **Company events**: Annual Summer and Winter Parties for colleagues and Family Day for employees with partners and childrenJoin us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership**, **Excellence** and **Change** underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.